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Broadband Speed Issues - pmxyz - split
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Broadband Speed Issues - pmxyz - split
05-10-2009 2:10 PM
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1) PlusNet Broadband Your Way Option 2 with included 15GB bandwidth
2) Paid-for usage 94.56MB
Paid-for allowance: Up-to 15GB
Free usage: 672.68KB
Total usage: 95.23MB
3) Current line speed: 250
4) This is from last night *
Download speedachieved during the test was - 125 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :192 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
5) Not available at present.
6) VP capacity at this exchange is currently showing as Green - LWGAR
7) This is happening frequently and has been for the last 3 months. Never used to happen before. Something has defiantly changed. Clearly other users are having similar issues. Ticket already open.
* looks like the profile it dropped again overnight. Great!
2) Paid-for usage 94.56MB
Paid-for allowance: Up-to 15GB
Free usage: 672.68KB
Total usage: 95.23MB
3) Current line speed: 250
4) This is from last night *
Download speedachieved during the test was - 125 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :192 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
5) Not available at present.
6) VP capacity at this exchange is currently showing as Green - LWGAR
7) This is happening frequently and has been for the last 3 months. Never used to happen before. Something has defiantly changed. Clearly other users are having similar issues. Ticket already open.
* looks like the profile it dropped again overnight. Great!
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Re: Broadband Speed Issues - 03/10/09
05-10-2009 2:15 PM
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@pmxyz
You aren't experiencing the same issue as the other people in this thread, your slow speeds are caused by your profile dropping due to a low sync on your line. Make sure your modem/router is plugged in to the master socket without using an extension lead, if your sync increases it should take around 3 days for your profile to increase and then you'll see better speeds.
You aren't experiencing the same issue as the other people in this thread, your slow speeds are caused by your profile dropping due to a low sync on your line. Make sure your modem/router is plugged in to the master socket without using an extension lead, if your sync increases it should take around 3 days for your profile to increase and then you'll see better speeds.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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