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Broadband Off?

PembsPanther
Grafter
Posts: 246
Thanks: 2
Registered: ‎07-07-2012

Broadband Off?

Around 12ish today my broadband suddenly went off and has not come back on, I have tried all the usual re-boots, test socket, different router, different micro filter and still nothing. I notice there was an issue today and a re-boot was recommended but this has not solved my problem, any ideas PN staff?
2 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Broadband Off?

Hi PembsPanther,
I can see that we've got this raised with our suppliers and we'll get this fixed ASAP.
PembsPanther
Grafter
Posts: 246
Thanks: 2
Registered: ‎07-07-2012

Re: Broadband Off?

Hello Chris
Thanks for taking the tie to reply, these things happen fingers crossed for a quick fix.
Great customer support from here and the phones today so thanks  Wink