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Broadband Network Latency graphs - What's going on

RCrozier
Grafter
Posts: 39
Registered: 29-10-2013

Broadband Network Latency graphs - What's going on

Hi Guys,
The Broadband Network Latency graphs have not been working for a couple of days now. I think I'm getting paranoid now.
Any ETA for these to be up and running again?
http://www.plus.net/support/service/network_performance/network-latency.shtml
7 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,154
Thanks: 496
Fixes: 5
Registered: 04-04-2007

Re: Broadband Network Latency graphs - What's going on

We've been moving our graphing onto a new platform.  (The old one was getting a little old and crusty!)  We'll get these back up as soon as we can.
Kelly Dorset
Broadband Service Manager
RCrozier
Grafter
Posts: 39
Registered: 29-10-2013

Re: Broadband Network Latency graphs - What's going on

Sounds good, any sort of planned ETA?
RichardB
Pro
Posts: 353
Thanks: 117
Fixes: 4
Registered: 19-11-2008

Re: Broadband Network Latency graphs - What's going on

The network performance graphs appear to have vanished all together now....
When I click on http://www.plus.net/support/network_performance/ I get a 404 sorry we could not find the page you were looking for Shocked
Richard
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Broadband Network Latency graphs - What's going on

It looks as though you've missed a part of the URL out 'service': http://www.plus.net/support/service/ there are still some graphs missing - they are being tidied up so they are in a readable format before putting back on.
Chris Pettitt
Cloud Environments Engineer
RichardB
Pro
Posts: 353
Thanks: 117
Fixes: 4
Registered: 19-11-2008

Re: Broadband Network Latency graphs - What's going on

Ah the link on http://www.plus.net/supportpages.html?a=2 appears to be broken
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Broadband Network Latency graphs - What's going on

Ah - that link, I've raised Problem: 80873 for this to be looked at by our Development Team.
Chris Pettitt
Cloud Environments Engineer
Community Veteran
Posts: 26,686
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: Broadband Network Latency graphs - What's going on

I had a bookmarked link that stopped working earlier this week I think.
jelv (a.k.a Spoon Whittler)
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