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Broadband Max

jamcastle
Newbie
Posts: 4
Registered: 25-08-2007

Broadband Max

Hi there, I opted into Broadband Max back in May. Still no increase in speed. Can anyone help?
Regards
Ian
5 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: Broadband Max

Hi there,
You're already on Max, can you let me know what a BT Speedtest gives you?
jamcastle
Newbie
Posts: 4
Registered: 25-08-2007

Re: Broadband Max

Hi Mand, it was the opt in for upp to 8meg I meant, my speeds are these;
IP profile for your line is - 6500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7616 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1965 kbps
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: Broadband Max

Hi there,
I've made some changes to your account. If you'd like to reboot and try again for me you should see a difference. Smiley
jamcastle
Newbie
Posts: 4
Registered: 25-08-2007

Re: Broadband Max

Hi Mand, thanks for your quick reply, here are the new test results.
IP profile for your line is - 6500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7616 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 889 kbps
I am under level one management at the moment.
Ian
jamcastle
Newbie
Posts: 4
Registered: 25-08-2007

Re: Broadband Max

Hi Mand, speeds have improved, thanks very much.
IP profile for your line is - 6500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  7616 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 4161 kbps
Ian