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Broadband Download Speed

Jovetic
Grafter
Posts: 120
Registered: ‎17-12-2007

Broadband Download Speed

Hi Guys,
Am i being throttled?  My broadband speed has been around 250kbps to 275kbps for the last couple of days, or at least i of noticed anyways.
Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 5500 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  6400 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 2304 kbps
14 REPLIES 14
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Broadband Download Speed

Its possible, what service are you on, BBYW etc, what have you used this month, if you are near your limit, that is the value you will be throttled to  see  for usage
Jovetic
Grafter
Posts: 120
Registered: ‎17-12-2007

Re: Broadband Download Speed

I went well passed my 10 gig limit on Pro, but i paid for that.  Plus my Month reset this morning.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Broadband Download Speed

they are sometimes lax on dropping the limit, hows it now?
Jovetic
Grafter
Posts: 120
Registered: ‎17-12-2007

Re: Broadband Download Speed

So although you pay for the extra usage, you still get throttled, thats a little lame if true.
Looks like its been the same since March 11th
Today 10:45 2374 kbps (297kB/s) 383 kbps (47.9kB/s) Share
Mar 11, 12:56 2907 kbps (363kB/s) 373 kbps (46.6kB/s) Share
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Broadband Download Speed

Not much help but its bank holiday and the only staff man on at the moment is  Phil Webb
PlusNet Network Services Director
HPsauce
Pro
Posts: 7,001
Thanks: 146
Fixes: 2
Registered: ‎02-02-2008

Re: Broadband Download Speed

I'm a bit confused over your figures as to which are bits (b) and which Bytes(B) but that doesn't look like the sort of throttling PlusNet apply.
You appear to be getting over 2 megabits download on a line Profiles at 5.5megabits.
This is perfectly adequate for most people, but probably somewhat slow for your line, even allowing for the holiday season. It would be an awful lot slower if it was PlusNet's "over-quota" throttling.
How does it vary by time of day, especially at off-peak times if you can check it then?
Jovetic
Grafter
Posts: 120
Registered: ‎17-12-2007

Re: Broadband Download Speed

All the time, same speed.  I used to get up to 650 kbps on my torrents.  I am now averaging 250-260.  Its not a major problem, its just you know what its lke, your bored, you see something you want and and you want it quick.  Thats been my problem and why i went 8 gig over my usage lol.  Just bought a new samsung 22" Syncmaster and been watching Hi Def trailers a lot, hate having to wait for them.
HPsauce
Pro
Posts: 7,001
Thanks: 146
Fixes: 2
Registered: ‎02-02-2008

Re: Broadband Download Speed

Personally I don't do any torrent stuff, and general internet performance (and speed tests) at present seems fine.
Sounds like it's maybe worth asking a question of PlusNet how your traffic is shaped in case something has gone wrong.
But it could be many other things, like a capacity problem in your exchange or MTU/RWIN issues with your PC or router.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Broadband Download Speed

Your not using BBCi player are you?, because even when you think you have disconnected, it still has your machine hooked up to Kontiki and is using your machine as a server -
HPsauce
Pro
Posts: 7,001
Thanks: 146
Fixes: 2
Registered: ‎02-02-2008

Re: Broadband Download Speed

Aaarg BBC iPlayer! I remove the bl**dy thing soon after installing it as it was communicating non-stop!
Jovetic
Grafter
Posts: 120
Registered: ‎17-12-2007

Re: Broadband Download Speed

I will run a wireshark to see whats going on now. Dont use BBCi player.
Just ran the shark, nothing unusal going on there, lots of requests for dead addresses on the network, but thats it.
Jovetic
Grafter
Posts: 120
Registered: ‎17-12-2007

Re: Broadband Download Speed

Please take a look at my profile.
Today 18:02 1795 kbps (224kB/s) 368 kbps (46kB/s)
HPsauce
Pro
Posts: 7,001
Thanks: 146
Fixes: 2
Registered: ‎02-02-2008

Re: Broadband Download Speed

Firstly, have you looked at the PlusNet Service Status since about 4pm today? Big problem; I'm down from my normal 6Mb or more download to about 2Mb.
Secondly, what exactly is the source of your "profile" figures - without knowing it's impossible to comment on what they mean.
Jovetic
Grafter
Posts: 120
Registered: ‎17-12-2007

Re: Broadband Download Speed

No-pe didnt realise there was a big problem.  Thanks for the heads up.