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Broadband Disconections

Posts: 96
Thanks: 1
Registered: 26-02-2013

Broadband Disconections

Everyday now my Fathers broadband is disconnecting and it stays disconnected for some time. I noticed that there is problems with the network in some areas.
Can you check if the town Mauchine in Ayrshire is having problems.
Thank you .
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Broadband Disconections

Hi there,
Can't see any known issues in that area, unless his neighbours are affected as well it's likely a line fault and should be tested and raised as per - that'll raise a ticket to our faults team who'll get things sorted for him.