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Broadband + Awnsering Machine
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Broadband + Awnsering Machine
28-01-2010 10:10 PM
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Hi
Since signing up for plusnet broardband unlimited, we have been having problems with our awnsering machine and walkround phones. We have even gone out and bought another set to see if the old set was the problem. Now the new set wont even connect to our phone line HELP!
Any help would be much appriciated.
Thanks
Lewis
Since signing up for plusnet broardband unlimited, we have been having problems with our awnsering machine and walkround phones. We have even gone out and bought another set to see if the old set was the problem. Now the new set wont even connect to our phone line HELP!
Any help would be much appriciated.
Thanks
Lewis
Message 1 of 7
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Re: Broadband + Awnsering Machine
29-01-2010 7:52 AM
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How are you connecting everything up?
Have you plugged the phone into the phone socket on a microfilter?
Does the phone work if it's plugged straight into the phone socket at the master BT socket?
Have you plugged the phone into the phone socket on a microfilter?
Does the phone work if it's plugged straight into the phone socket at the master BT socket?
Message 2 of 7
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Re: Broadband + Awnsering Machine
29-01-2010 6:43 PM
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I have tried plugging it intoo both the microfilter and the master bt socket, but it is still not working :-\. if youve got any other ideas but if not thanks for your help anyway
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Re: Broadband + Awnsering Machine
29-01-2010 6:50 PM
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Sounds like BT have probably messed something up at the exchange when connecting broadband.
Borrow a simple old phone known to work (corded, no power) from a friend or neighbour and try it in the BT Test Socket.
If it doesn't work contact whoever provides your telephone service and report a fault.
Borrow a simple old phone known to work (corded, no power) from a friend or neighbour and try it in the BT Test Socket.
If it doesn't work contact whoever provides your telephone service and report a fault.
Message 4 of 7
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Re: Broadband + Awnsering Machine
30-01-2010 8:26 PM
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ive tested a old phone that i know works, and ive plugged that straight into the main bt plug and it works. Any ideas. And thanks for your help hp
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Re: Broadband + Awnsering Machine
30-01-2010 9:17 PM
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Same phone via a filter?
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Re: Broadband + Awnsering Machine
31-01-2010 11:38 AM
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yep, that same phone works via the filter aswell.
it seems that its only the walkround phones with awnsering machines arnt working.
Lewis
it seems that its only the walkround phones with awnsering machines arnt working.
Lewis
Message 7 of 7
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