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Broadband Authentication Errors. Anyone else seeing similar? [Solved]

wykehamhouse
Grafter
Posts: 260
Registered: ‎01-02-2013

Broadband Authentication Errors. Anyone else seeing similar? [Solved]

There seems to be an issue with connecting to the Internet. I can't connect! Is anybody else seeing something similar?
Edit (9:18PM, 08/02/13): I am back online now so I am marking this as 'Solved'.
3 REPLIES
Community Veteran
Posts: 1,624
Thanks: 24
Registered: ‎29-06-2010

Re: Broadband Authentication Errors. Anyone else seeing similar?

I'm guessing somethings borked somewhere - Current calls waiting 217
eta: This just a fraction before 8pm on Friday 8/2/2013
Moderator
Moderator
Posts: 19,330
Thanks: 2,181
Fixes: 355
Registered: ‎11-01-2008

Re: Broadband Authentication Errors. Anyone else seeing similar?

service status has been posted
Quote
Service: Broadband
Posted: Fri, Feb 08 2013 at 19:40:50
Subject: Broadband connectivity issues (74410) - NEW
We've become aware of an issue causing authentication errors when trying to connect to the Internet.
This problem may also be causing customers to see BT Wholesale holding pages instead of the websites they are attempting to view.
We're currently investigating this issue and will provide an update as soon as we have more details.
Please accept our apologies for any inconvenience.
Kind Regards,
Chris Parr
Customer Support

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 17,683
Thanks: 666
Fixes: 167
Registered: ‎05-04-2007

Re: Broadband Authentication Errors. Anyone else seeing similar?

Somethings broken, we're looking at what and will update service status as soon as we know more.
Sorry all.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff