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Broadband Activation

Posts: 1
Registered: ‎19-10-2018

Broadband Activation

Hi, my telephone line was activated yesterday and I received a text message saying that my broadband should have been activated at midnight however it is now past midnight and there is still no text telling me I can plug in my router.

Please can you provide infomation on the status of my broadband. Thanks.

Plusnet Help Team
Plusnet Help Team
Posts: 2,032
Thanks: 357
Fixes: 117
Registered: ‎26-03-2018

Re: Broadband Activation

Hi @vincitygialampa,


Thank you for getting in touch, we can check on the status of your broadband order for you.


I'm having trouble finding your account from the details that we have for you on here, please can you send me your account username via private message?


If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team