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Broadband Activation

jodiechloe04
Newbie
Posts: 1
Registered: ‎28-09-2018

Broadband Activation

Hi, my telephone line was activated yesterday and I received a text message saying that my broadband should have been activated at midnight however it is now past midnight and there is still no text telling me I can plug in my router.

Please can you provide infomation on the status of my broadband. Thanks.
2 REPLIES 2
RealAleMadrid
Aspiring Hero
Posts: 2,726
Thanks: 1,402
Fixes: 59
Registered: ‎07-07-2009

Re: Broadband Activation

Why not just plug it in and try it, you won't break anything. The PlusNet messages are never useful in my experience.

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Broadband Activation

 

Hi Jodie,

 

I can see that you're up and running now which is great. Apologies for the delay in the activation message.

 

If there's anything else you need, just drop us a line.

 

Best wishes,

 

Dave