BroadBand that loves u back ????
Quote from: cedlor @Oldjim Well I consider number of errors to be a basic stat for troubleshooting and the "Basic Stats" does not appear to give them?
Quote from: Oldjim I don't but there we must agree to differ
Well I'm surprised that OJ doesn't consider that errors are a basic stat that's important for trouble shooting
Jim, I am gob-smacked that you consider that to be so with your years of presence on this forum. And I'm sorry, but I will have to disagree with you. It can be very significant and the exchange DLM will consider it extremely significant.
@glesgajohn
As mentioned by cedlor in reply #10 , it's the xDSL stats that are significant, but you also need to quote the uptime from line 6 of the Helpdesk page.
The Interface stats are of no significance when dealing with connection issues to the exchange.
All the stats will change, uptimes reset, etc when you reboot or power of the modem/router. Also if you already have a dropping connection random and repetitive rebooting is a very bad idea. The exchange automated DLM can/will make changes to the Target SNRM and/or band your speed - the net result is often slower speed. Interleaving is a form of error correction but increases the ping/lag time, so if you are a gamer, when your fault is fixed you want to get support to turn it off.
The stats you have posted from the Helpdesk page show that your line is performing below what should be expected from a line of that length in good condition, it suggests a lot of interference/noise (electrical/electronic but may also be audible when using the phone). You ought to be able to get speeds approaching 9/10Mbps If you have any hard-wired extension phone sockets or use any plug-in phone/router extension leads, that needs to be reviewed as they can also be a source of interference pick up.
That's the stats John, well done. It's looking OK at the moment, if you post some more of the same in a couple of days, we could see how the errors are looking.
One observation though, your connection speed isn't quite upto what it perhaps ought to do for a line of your attenuation. Now this has nothing to do with Plusnet or the 2704n, this is related to wiring and the line to the exchange. You said you've got the Mk3 plate on the master socket, I take you've got no extensions and the 2704n is plugged directly into the top socket on the master with it's original short lead?
If that's all so, then your line to the exchange isn't one of the top quality ones
Not much one can do about that unless there's a fault, so we'll have to see how it goes.
One observation though, your connection speed isn't quite upto what it perhaps ought to do for a line of your attenuation. Now this has nothing to do with Plusnet or the 2704n, this is related to wiring and the line to the exchange. You said you've got the Mk3 plate on the master socket, I take you've got no extensions and the 2704n is plugged directly into the top socket on the master with it's original short lead?
If that's all so, then your line to the exchange isn't one of the top quality ones
Not much one can do about that unless there's a fault, so we'll have to see how it goes.
Hi there. There's no obvious reason based on those stats why your download speed should have dropped because according to them. you connection has been continuous for 28 days 4hrs+ and the downstream sync speed should give a profile of 5.9Mbps. Can you check your Current Line speed (Login required) - it should match the IP Profile of 5.9Mbps (don't post your phone number). Might also be a good idea to edit/modify your post and redact the last digits of the modem/router serial number (after the B).
The only thing I can spot that looks odd, is the Upstream sync speed, is there a digit missing when you copied the stats? It's posted as 111kbps which is rather slow! I suspect it might be a bit faster
Edit: misread stats, that was power up time
Connections uptime is about 4 3/4 days.
The only thing I can spot that looks odd, is the Upstream sync speed, is there a digit missing when you copied the stats? It's posted as 111kbps which is rather slow! I suspect it might be a bit faster
Edit: misread stats, that was power up time
Connections uptime is about 4 3/4 days.