Bit of a result!
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- Bit of a result!
Re: Bit of a result!
19-02-2013 9:59 AM
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I've just placed an order for your upload speeds to be uncapped. That should take around 24 hours to complete.
Re: Bit of a result!
19-02-2013 10:08 AM
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Don`t think i`ll need interleaving turned off tho....
Re: Bit of a result!
19-02-2013 10:09 AM
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That sounds like a good idea - we'll leave everything as it is apart from uncapping your upload speeds
Re: Bit of a result!
20-02-2013 7:38 AM
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Could someone reset that for me please?
....Also,i noticed this on a closed service ticket just now
"An update report has been received for this account.
The broadband service is now being transferred to the 21C Network.
The transfer will complete by midnight on 21/02/2013."
Seeing that i`m already on 21cn,what does that mean? Anything to do with the BT wholesale checker still reporting my estimated speeds of 6.5-8mb where my line is now capable of 16mb?
Just called CS,profile manually changed back to 14440 and it seems tho my exchange is ADSL2,i was possibily on a 20CN profile,so seeing my connection is now so much better,i`m being put on a 21CN one.
Re: Bit of a result!
20-02-2013 3:44 PM
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The issue is that your line is occasionally resyncing and the exchange is recording sync rates around the 4Mb level - hence the profile changing:
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13613742583262.png"/>
We can keep adjusting though as it doesn't take long, but this isn't ideal - I guess everything plugged into the line is filtered?
Re: Bit of a result!
20-02-2013 6:25 PM
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I`ll see what happens when i get switched onto 21CN (says 12am of the 21st....is that midnight tonight or in just over 24hrs time?). Will that process cause a disconnect at all?
Re: Bit of a result!
20-02-2013 7:12 PM
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As to which12am it is, I'd say tonight - unless it's midday tomorrow.
Re: Bit of a result!
20-02-2013 9:26 PM
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The broadband service is now being transferred to the 21C Network.
The transfer will complete by midnight on 21/02/2013."
So i guess i was on ADSL2 before ,but on a 20CN profile. What difference will this actually make if anything?
And how will i be able to check if/when it`s actually been done?
Re: Bit of a result!
21-02-2013 2:05 AM
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Also uncapping of upstream is not done on 20CN. A higher upload speed is available on 20CN but this is a paid for option called Max Premium.
I think that transfer notice might well be associated with uncapping your line. No physical changes will have been made (nor will be made) to your line, just chalk the message up to the idiosyncrasies of Plusnet's systems.
Re: Bit of a result!
21-02-2013 8:09 AM
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Anyway`s ,connection is flying now,v happy bunny here.
Re: Bit of a result!
21-02-2013 10:01 AM
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Please keep an eye on things and let us know if there is anything else we can help with.
Re: Bit of a result!
28-02-2013 9:50 PM
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Member center is @ 14.3,bt speedtester profile shows @ 14.79 just now (if someone could give it a kick please?) ,but why would my profile be so stubborn to update? Wouldn`t be anything to do with BT records not having yet caught up with the new layout of my line?
Doing a BT wholesale check give me this ... "WBC ADSL 2+ Up to 10.5 -- 7.5 to 13 " ,before on the old 2 cab setup it was "6.5-8".
Currently connected @ ..
Uptime: 1 day, 13:46:23
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,232 / 16,728
Bandwidth (Up/Down) [kbps/kbps]: 1,227 / 16,760
Output Power (Up/Down) [dBm]: 12.0 / 20.0
Line Attenuation (Up/Down) [dB]: 11.5 / 25.0
SN Margin (Up/Down) [dB]: 6.5 / 6.0
Re: Bit of a result!
28-02-2013 10:05 PM
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Re: Bit of a result!
01-03-2013 6:42 PM
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Re: Bit of a result!
04-03-2013 8:12 AM
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