cancel
Showing results for 
Search instead for 
Did you mean: 

Beware dirty new BT sockets

hitchhiker43
Aspiring Pro
Posts: 171
Thanks: 20
Fixes: 4
Registered: ‎06-07-2016

Beware dirty new BT sockets

BT recently fitted a new master socket, very latest with customer installable no tool wiring and push on faceplate, very pretty. Today moving furniture around in the same room the DSL cut several times. Eventually using a phone in the new socket I was able to hear the contacts crackling as the phone jack was moved around so the new socket had dirty contacts!!

A good dose of contact cleaner and lots of jack in-out cured the problem.

So beware of nice men from BT bearing gifts, there not always as good on the inside as the outside Smiley

 

Tp-link W8960n on longgggggggg line!
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Beware dirty new BT sockets

Hi, cheers for your feedback on this and sorry to hear the job wasn't quite up to scratch.


Let me know if you want us to feed that back to Openreach.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
hitchhiker43
Aspiring Pro
Posts: 171
Thanks: 20
Fixes: 4
Registered: ‎06-07-2016

Re: Beware dirty new BT sockets

HI Adam, no its ok thanks, just warning others about faults in the most unexpected places Smiley

Tp-link W8960n on longgggggggg line!