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Best Effort Service and Assured Rate Service

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Best Effort Service and Assured Rate Service

Having seen a number of posts recently referring to "IP profile" and "Assured Rate IP profile"  I did a bit of digging and found this document http://www.btwholesale.com/pages/downloads/Community/Broadband_Community/pt_customer_handbook_v5.pdf
Why are some users on Assured Rate and other aren't
17 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Best Effort Service and Assured Rate Service

its in section 4.5, where the user has a low through put and does a Tap.2 test, they then see a assured rate.
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Best Effort Service and Assured Rate Service

Watching the News just now, Vandals have cut through Fibre Optic cable near Luton/Hemmel Hemstead, a wide range is without service.  Dont they know the difference between optics and copper  Angry Angry
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Best Effort Service and Assured Rate Service

Pierre - you missed this bit in 4.4
Quote
Note: 
1.  You can place your mouse cursor over the ‘help’ question marks indicated in the above screen
shot for an explanation to appear on screen.
2.  If the End User does not subscribe to ‘Assured Rate Services’ then only the ‘Best Efforts’ results
will be displayed on the screen above.

Assured Rate Test
If the End User has subscribed to an Assured Rate service, the Performance Tester will test both
sessions i.e. QoS and Best Effort.  If a QoS session is active at the time of testing then the Performance
Tester will use the already configured QoS session and Best Effort session for testing.  However, if the
QoS session is not active at the time of testing then the Performance Tester will first test the Best Effort
session and then create QoS session for testing.  After test completion, the original configuration will be
restored.  The results page will show both, the QoS test results and the Best Effort test results as
above.

P.S please stop posting off topic posts - you will give the Plusnet experts an excuse for missing it
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Best Effort Service and Assured Rate Service

sorry about the news.
Is it those on the £5 extra max that get a higher throughput?
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Best Effort Service and Assured Rate Service

No - it appears to be somewhat random
Plusnet Alumni (retired) _CN_
Plusnet Alumni (retired)
Posts: 385
Registered: ‎11-06-2007

Re: Best Effort Service and Assured Rate Service

Hi,
Its referring to the BT IPStream Advanced Services and Downstream QoS where a CP can request QoS enabled sessions to be applied to an end-users line, we do not provide this.  BT install additional capacity based on forecasts from CPs that do provide this.  There'll be documentation available on the Internet that provides a service description.  HTH
Community Veteran
Posts: 26,744
Thanks: 954
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Registered: ‎10-04-2007

Re: Best Effort Service and Assured Rate Service

So why is this showing up in some peoples BT speedtester results?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Line rental: Pulse 8 Home Line Rental (£13/month)
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Plusnet Alumni (retired) _CN_
Plusnet Alumni (retired)
Posts: 385
Registered: ‎11-06-2007

Re: Best Effort Service and Assured Rate Service

does it not show the same in all speedtest results?
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Best Effort Service and Assured Rate Service

Plusnet Alumni (retired) _CN_
Plusnet Alumni (retired)
Posts: 385
Registered: ‎11-06-2007

Re: Best Effort Service and Assured Rate Service

OK, not sure, could be used for other services too .. let me ask Dave T to take a look at this.
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Best Effort Service and Assured Rate Service

this has been brought up before. its completly random as my PN 21cn line has the best effort add on and even that dosent trigger any extra info on the speedtest ( even if i force a low throughput result)
i belive best effort is ment to give a minum of 3mb at the 4 peakest hours of the day
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: ‎04-04-2007

Re: Best Effort Service and Assured Rate Service

Can you point me to someone that's got the "Assured Rate IP profile" showing on the BT Speedtester, as far as I know none of our customers should have this showing up (other ISPs may differ) as I'm pretty sure it's for the Advanced Services as Carl notes.
Everyone should just have the best effort results. Asbo on 21CN that should be above 2Mbps if you have a BRAS profile above 2Mbps otherwise it should be in line with the BRAS profile.
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Best Effort Service and Assured Rate Service

Quote from: Dawnrider

Download speed achieved during the test was - 876Kbps
Acceptable range of speeds is 400-2000 Kbps.
DSL Connection Rate :1440 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
Assured Rate IP Profile for your line is - 1250Kbps