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Been Connected, really slow. Thinking of cancelling!

unixman
Newbie
Posts: 1
Registered: ‎20-08-2010

Re: Been Connected, really slow. Thinking of cancelling!

I am in Warndon, and the Fernhill Heath exchange is notorious for it's poor performance. Doesn't matter who you're with. It's made the papers, and even the (new) local MP is involved. I have never acheived better than 500Kbps download since connection...  Undecided
rlancett
Grafter
Posts: 29
Registered: ‎31-07-2010

Re: Been Connected, really slow. Thinking of cancelling!

Small update. Download speed is still the same, but the line profile has moved up from 250 to 2820.
rlancett
Grafter
Posts: 29
Registered: ‎31-07-2010

Re: Been Connected, really slow. Thinking of cancelling!

At last!! Speed has gone up to what it should be.  Cheesy
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Been Connected, really slow. Thinking of cancelling!

nice Smiley
Keep us informed!
Kelly Dorset
Ex-Broadband Service Manager
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Been Connected, really slow. Thinking of cancelling!

there is one point in your earlier post, you were switching your router off during the first ten day training period, this meant that BT could not get the info from your line, once you left it on it improved