Bangor exchange
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Bangor exchange
15-02-2014 9:38 PM
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Ive had 2 engineer visits, new modem, face plate and router. Still no better.
Tonight I think we had an all time record of 0.01 Mbps
Re: Bangor exchange
15-02-2014 10:33 PM
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My thread here: http://community.plus.net/forum/index.php/topic,122073.0.html
My thread on the BT Infinity forum (lots of people on Infinity in Bangor with the same problem): https://community.bt.com/t5/BT-Infinity-Speed-Connection/Bangor-Gwynedd-WNBG-slowdowns-drops/td-p/11...
BT have fixed it twice but it's still broken. Hopefully they'll fix it properly soon.
Have you raised the fault with Plusnet?
Re: Bangor exchange
16-02-2014 10:14 AM
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Taken 2 hrs to get on line this morning
Re: Bangor exchange
16-02-2014 11:52 AM
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Re: Bangor exchange
17-02-2014 9:13 AM
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Re: Bangor exchange
17-02-2014 10:28 AM
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Re: Bangor exchange
17-02-2014 11:32 AM
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Re: Bangor exchange
26-02-2014 7:58 PM
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Re: Bangor exchange
28-02-2014 7:04 PM
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Well yes it worse
Web pages wont open so cant even run a speed test.
It getting beyond a joke now.
Re: Bangor exchange
02-03-2014 1:18 PM
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Re: Bangor exchange
03-03-2014 4:31 PM
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I'm sorry to see you're having issues with your speeds and connection.
I can see that this in hand with our Faults team on Ticket: 79549207. Hopefully our Faults team will resolve this for you soon. Please monitor the ticket for further updates.
Re: Bangor exchange
04-03-2014 10:07 AM
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Had no connection most of the night, BQM had a reset again. When connection was available back to 0.02 mbs( not bad for fibre)
BT where arsing around in the exchange last night to fix problem. But guess what net speeds still up and down . 3months to fix a problem :D. If I worked to that speed I'd loose my job.
Re: Bangor exchange
04-03-2014 10:34 AM
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With regards to not being able to get through this morning - we've had some DNS Issues which has caused a great influx of calls into the Support Centre which has caused a few issues with our Phone System.
All should be back up and running now though. I'll give Dan a nudge on your ticket.
Re: Bangor exchange
04-03-2014 11:47 AM
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Re: Bangor exchange
04-03-2014 12:18 PM
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