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Bandwidth Limits

TomL
Newbie
Posts: 2
Registered: ‎11-09-2007

Bandwidth Limits

Hi
I've been with Plusnet for 2 years with a £14.99 PAYG package.  The bandwidth limit I have is 2GB but over the past few month's my daughter's discovered MSN etc so I'm frequently exceeding that by just a tad. 
I notice though that if you join PlusNet now you get an 8GB limit for the same price.  Does anyone know why existing customers haven't been automatically upgraded to the same limits?  Hardly fair imho...
2 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Bandwidth Limits

It's perfectly fair.  It's a completely different product Smiley
The £14.99 PAYG package that you are on is really the perfect product for the gaming community - all traffic is prioritised highly to ensure that it flies down the pipe.  However, on the BBYW equivalent, during busy times of the day P2P and other similar traffic will be a bit slower.
It's entirely up to you.  It's not our job to make the decision for you. Smiley
Have a look at the new packages and if you like what you see, then go for it!
TomL
Newbie
Posts: 2
Registered: ‎11-09-2007

Re: Bandwidth Limits

Thanks - I didn't realise I could change my existing package, just my data transfer usage.  Seems clear now, so I'll have a look at the options.
Thanks for the info.