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Banding was removed off my Line Yesterday but had to reboot last night

amjrobson
Grafter
Posts: 140
Registered: ‎02-09-2007

Banding was removed off my Line Yesterday but had to reboot last night

Well, after been banded to a 1152 download profile for a week, it was lifted yesterday at 11:30 am.  My router then synced with a download rate of 2670 which is better but quite far off the 3500+ LLU was giving. But again last night at about 9pm decided to throw a wobbler again, SNR was at about 9 but then got no throughput at all and had to reboot the router, the errored seconds counter was just ticking away.
I have the origional Trial Ticket still opened on my account as soon as I was migrated I started to get problems with getting 172 IP Addresses and Loss of signal, and the slow connection speed.
I just dont know where to go from here, do I get BT out to investigate, but when I was LLU before it was on 100% stable, so surely the line couldnt have changed that much, I presume it was just a case of repatcing the line in the exchange.
I dont have another Modem/Router to try, but the netgear DG834GT router I use has always been rock solid on LLU and has never given me any problems.
I cannot help but think that because I am on a long line with the potential for a high error rate that BT ADSL perhaps is just not suitable, and a LLU connection that has a set Profile rather than an continually managed profile may be better.
Can anyone suggest where to go with this, it would seem I can have a stable 1152 connection, an unstable 2600 connection.  I think I just want my stable 3500 connection back.
Downstream
Noise Margin:     23.7  dB
Connection Rate:  1159  Kbps
Line Attenuation: 58.0  dB
Power:            0.0   dBm
Max Rate:         2480  Kbps

SF:               2653351
SF Errors:        0
Reed Solomon:     43116960
RS Corrected:     274
RS Un-Corrected:  0
HEC:              0
Errored Seconds:  761
Severe ES:        680
Interleave Depth: 8
Bitswaps:         169
UpStream
Noise Margin:     4.9   dB
Connection Rate:  721   Kbps
Line Attenuation: 36.3  dB
Power:            12.9  dBm
Max Rate:         708   Kbps

SF:               2381512
SF Errors:        2
Reed Solomon:     3961915
RS Corrected:     60
RS Un-Corrected:  0
HEC:              2
Errored Seconds:  2
Severe ES:        0
Interleave Depth: 2
Bitswaps:         2
5 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Banding was removed off my Line Yesterday but had to reboot last night

Hi,
We can send you a new router to see if it helps to alleviate the banding problems that you're seeing.
amjrobson
Grafter
Posts: 140
Registered: ‎02-09-2007

Re: Banding was removed off my Line Yesterday but had to reboot last night

James,
That may be a good idea, would be nice to prove that it isnt a route problem.  How would I go about getting one sent out.
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Banding was removed off my Line Yesterday but had to reboot last night

Sending me a crate of beer normally works.
I'll get it ordered now.
amjrobson
Grafter
Posts: 140
Registered: ‎02-09-2007

Re: Banding was removed off my Line Yesterday but had to reboot last night

Thats great, Thanks
amjrobson
Grafter
Posts: 140
Registered: ‎02-09-2007

Re: Banding was removed off my Line Yesterday but had to reboot last night

James,
I have recieved the router today, have just connected and configured it. Below are the stats on it at the moment.
If things stay stable should I request that the training period starts again or should the speed start to rise automatically, im still hoping for 3500+ out of this.:
Link Information
   

Uptime: 0 days, 0:59:32

DSL Type: G.992.3 annex A

Bandwidth (Up/Down) [kbps/kbps]: 852 / 1,572

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 12.5 / 0.0

Line Attenuation (Up/Down) [dB]: 34.5 / 58.5

SN Margin (Up/Down) [dB]: 6.5 / 14.5

Vendor ID (Local/Remote): TMMB / IFTN

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 4,294,967,211 / 162

CRC Errors (Up/Down): 4,294,967,211 / 0

HEC Errors (Up/Down): 0 / 0