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Banded / VDSL reset

richardjerome
Hooked
Posts: 9
Registered: ‎21-05-2020

Banded / VDSL reset

Hi - is it possible to get a DLM reset on VDSL2 line, or have check whether I've been unintentionally banded?

Have always had 73999 or 79999 - I'm about 100m from cabinet - but have seem to be stuck on 66997/SNR=9 for last few weeks. Attainable is ~87000. Low VDSL Range B is 74, and I'm below the handback is 67 now.

Nothing has been changed at my end, and quiet line test OK.

Running a Draytek 2760/DrayOS, straight into a new-ish Master 5C.

Thanks,

Rich

2 REPLIES 2
Marsh
Plusnet Help Team
Plusnet Help Team
Posts: 254
Thanks: 303
Fixes: 22
Registered: ‎18-11-2024

Re: Banded / VDSL reset

Hey @richardjerome,

I have had a look at the line and I can see it has been banded. I have performed a DLM reset on the line it could take a couple of days for the speeds to go back to normal, but if the issue persists, please let me know, and I can take another look into it

If this post resolved your issue please click the 'This fixed my problem' button
Josh
Plusnet Help Team
richardjerome
Hooked
Posts: 9
Registered: ‎21-05-2020

Re: Banded / VDSL reset

Much appreciated, thank you!

///Rich