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Bad service once again

jld51
Grafter
Posts: 49
Registered: 12-03-2014

Bad service once again

SadFAQ
Results Image not loaded

1. Best Effort Test:  -provides background information.
Download Speed
34.64 Mbps

0 Mbps 77.44 Mbps
Max Achievable Speed
Download speedachieved during the test was - 34.64 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
14.45 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 14.45Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Bad service once again

Hi jld51,
Is this result via Wireless or Ethernet? If Wireless, can you please try connected via Ethernet please?
Chris Pettitt
Cloud Environments Engineer
jld51
Grafter
Posts: 49
Registered: 12-03-2014

Re: Bad service once again

Wireless just a shit router you provide...........................
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Bad service once again

Have you tried changing the Wireless Channel?
You can use a router of your own if you prefer.
Chris Pettitt
Cloud Environments Engineer