Bad Upload Performance
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- Re: Bad Upload Performance
Re: Bad Upload Performance
21-03-2013 2:03 AM
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1. Best Effort Test: -provides background information.
Download Speed
14.02 Mbps
0 Mbps 21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 14.02 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 15.19 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.85 Mbps
0 Mbps 0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.85Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Re: Bad Upload Performance
21-03-2013 9:16 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Bad Upload Performance
21-03-2013 9:58 PM
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Anyway, I ran full diagnostics:
Re: Bad Upload Performance
22-03-2013 5:24 PM
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Re: Bad Upload Performance
22-03-2013 5:27 PM
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There's something wrong and we'll need to look deeper into it with the results we get from the fault.
Re: Bad Upload Performance
24-03-2013 10:19 PM
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Just thought I'd let you know that everything is okay now:
Could a member of PN staff cancel the ticket that I posted on the fault system.
Thanks for everyone's help.
Re: Bad Upload Performance
24-03-2013 10:54 PM
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Re: Bad Upload Performance
25-03-2013 2:59 PM
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Re: Bad Upload Performance
26-03-2013 12:29 AM
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I am getting random connection drops: router stays on, lights are green but internet and ADSL lights go off, and my internet connection drops for around 30 seconds.
I'm starting to think this might be hardware issue with my router. What do you guys thing?
If it is, how easy is it for me to get one of the Plus.net routers that I turned down at the start of when I ordered your service.
Many thanks for your ongoing support and help.
Tom
Re: Bad Upload Performance
26-03-2013 1:06 AM
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If you want a TG582n give the CSC a call and ask for one (now should be a good time to call). You will have to pay P&P (£5.99) by credit card, the rest is waived if you agree to stay for 12 months. It should be received in 2-3 days.
Re: Bad Upload Performance
26-03-2013 9:23 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Bad Upload Performance
26-03-2013 1:20 PM
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Is it worth disconnecting the router and seeing if I get ore stability?
Cheers for your responses.
Re: Bad Upload Performance
26-03-2013 1:37 PM
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Re: Bad Upload Performance
26-03-2013 1:55 PM
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Yes, could you switch it on.
If it kills my ping, can I request to have it switched back off easily enough?
Cheers.
Re: Bad Upload Performance
26-03-2013 2:20 PM
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I'll place an order for you now.
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