Bad Ping to UK servers?
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Bad Ping to UK servers?
21-08-2012 10:47 PM
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I've been having really horrible ping times to servers in the UK area. This is not a common issue for others in my country accessing these same servers. The average ping time for others in my general area to these servers ranges between 100 and 300ms. I myself am getting ping times to these same servers of 400+ ms. The ping times are so bad that I am not able to use the software connecting to these servers properly; it lags and goes slow. I'm the only one to be experiencing these ping issues for this specific software connecting to the servers.
Is there any testing that can be done to diagnose what could be causing this? I'm unsure of whether or not it is my personal hardware issues, or if it's a problem on my ISPs side.
Any help would be appreciated
Thanks
Re: Bad Ping to UK servers?
21-08-2012 10:50 PM
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Ex-Broadband Service Manager
Re: Bad Ping to UK servers?
21-08-2012 11:02 PM
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It's not a game server it's software. It's essentially a a program that controls the computers mouse and keyboard and views the screen and sends back what it sees to a server which then in turn sends back commands of instructions for what to do with the mouse/keyboard.
The program I know checks what it's looking at 3 times before every action is carried out by the mouse and keyboard but i'm being told that i'm averaging 430+ ping.
Re: Bad Ping to UK servers?
21-08-2012 11:06 PM
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Ex-Broadband Service Manager
Re: Bad Ping to UK servers?
21-08-2012 11:11 PM
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Would you need any more information on the website?
Re: Bad Ping to UK servers?
21-08-2012 11:27 PM
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Re: Bad Ping to UK servers?
21-08-2012 11:29 PM
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Edit - Just to also add that my computer is 100% secure.
Re: Bad Ping to UK servers?
21-08-2012 11:30 PM
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http://community.plus.net/library/faults/using-wireshark-for-data-capture/
Ex-Broadband Service Manager
Re: Bad Ping to UK servers?
21-08-2012 11:33 PM
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Quote from: Kelly Very likely that we aren't capturing it right. If you get us a wireshark of it, we may be able to get it fixed. The other option is to the the Pro add on, which should see it working fine.
http://community.plus.net/library/faults/using-wireshark-for-data-capture/
Right, I'll get straight on it! Will be back with results.
Re: Bad Ping to UK servers?
22-08-2012 12:11 AM
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That's my wireshark capture of when I started the connection to the server.
--------------------------
@Gus
https://secure.buyershield.com/verify/robotzindisguise.com/?i=1c
https://profile.globalsign.com/SiteSeal/siteSeal/profile/profile.do?p1=7e1e1d57&p2=c937b935db277c710...
This software has been verified as safe from Java experts since 2007. They have over 100,000 registers members on their site. It is definitely NOT malicious
Re: Bad Ping to UK servers?
22-08-2012 9:55 AM
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Ex-Broadband Service Manager
Re: Bad Ping to UK servers?
22-08-2012 12:29 PM
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