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BTW

bradw
Grafter
Posts: 105
Registered: 21-05-2013

BTW

Quote
Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.

Haven't been able to get additional info from BTW performance tests at all. It was like this when I went on vacation for a month and still broken when I got back couple days back. Anyone know what's going on? It used to work fine.
4 REPLIES
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: BTW

The BT tester has changed over the last year or so,  are you using the current tester ?
I just successfully tested my line using this link - http://www.speedtest.btwholesale.com/
bradw
Grafter
Posts: 105
Registered: 21-05-2013

Re: BTW

That's what I'm using, still get that
bradw
Grafter
Posts: 105
Registered: 21-05-2013

Re: BTW

No-one knows?
bradw
Grafter
Posts: 105
Registered: 21-05-2013

Re: BTW

The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.