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BTW profile = 6.0mbs but PN line speed 5.5mbps

supernova1
Grafter
Posts: 106
Registered: 17-11-2013

BTW profile = 6.0mbs but PN line speed 5.5mbps

Hi,
My IP profile says 6.0mbps using the BTW test but PN line speed says 5.5mbps.
It's been like this fo a couple of weeks.
Sync is 6880mbps, am I running at a 5.5 or 6.0mbps IP?
Cheers,
SN.
13 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,380
Thanks: 239
Fixes: 67
Registered: 27-04-2007

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Hi supernova1,
I've just updated the profile on our side to 6000kbps for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
supernova1
Grafter
Posts: 106
Registered: 17-11-2013

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Thanks Adam  Cool
dick:quote
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

I take it the speed test is better now Wink
supernova1
Grafter
Posts: 106
Registered: 17-11-2013

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Hi AO,
Download speed tests don't appear to have changed.
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Ah, you need to drop your PPP session. Try that.
supernova1
Grafter
Posts: 106
Registered: 17-11-2013

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Ahhhh, yes Embarrassed
Not a good time to be testing download speeds - the DL graph is all over the place, but it does look better.
I'll try first thing tomorrow morning.
ATB
SN.
supernova1
Grafter
Posts: 106
Registered: 17-11-2013

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Sync at 6680mbps
At the 5.5mbs profle I get ~5.15Mbps
At the 6mbps profile I get ~5.4mbps.
My line is heavily interleaved at a depth of 64 (a remnant of my previous line problems).
ATB
SN.
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Try another speedtester, that one could be lying  Wink
Edit: btw I think you meant 6880 sync speed - typo  Shocked
Community Gaffer
Community Gaffer
Posts: 17,657
Thanks: 648
Fixes: 162
Registered: 05-04-2007

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Having been through a quick line check (non-intrusive Wink ) I can't see anything immediately concerning. The profile is set to 6000 and isn't showing that it's inconsistent across systems.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Thanks Chris. It must be that rubbish tester SN Smiley
supernova1
Grafter
Posts: 106
Registered: 17-11-2013

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Hi AO,
I tried 3 or 4 other speed testers including BTw, thinkbroardband.co.uk which give between 5.3 and 5.5mbps
broadbandspeedchecker.co.uk was the fastest at 5.8mbps.
Is that about the max I should be expecting on a 6.0mbps profile and sync of 6880?
ATB
SN
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

5.8 is pretty good and you probably won't see a lot more. 5.3/5.5 suggests a bit of congestion somewhere, if not exchange then it could be the testers. If not, the other likelihood is maybe error rate is high. Post up your full stats and don't forget the uptime.
What OS are you running?
supernova1
Grafter
Posts: 106
Registered: 17-11-2013

Re: BTW profile = 6.0mbs but PN line speed 5.5mbps

Hi AO,
Line has been very stable over the past weeks since the boost, so I'm very happy.
I'm running Vista home premium.
I've only ever seen 5.3 to 5.5 on all the testers i've tried... over several weeks (The 5.8 looks like an outlier).
Would the interleaving depth have any effect on the speed? Pings are usually about 40ms.
Full stats are:-
ATB
SN.


dsl: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max:    Upstream rate = 1200 Kbps, Downstream rate = 7264 Kbps
Channel:        INTR, Upstream rate = 448 Kbps, Downstream rate = 6880 Kbps
Link Power State:      L0
Mode:                  G.DMT
TPS-TC:                ATM Mode
Trellis:                ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):        5.4            24.0
Attn(dB):        44.0            26.5
Pwr(dBm):        19.8            12.3
                        G.dmt framing
K:              216(0)          15
R:              8              16
S:              1              8
D:              64              8
                        Counters
SF:            63032766                63033505
SFErr:          1774            389
RS:            4286228154              535784792
RSCorr:        580665          840
RSUnCorr:      18644          0
HEC:            1288            263
OCD:            0              0
LCD:            0              0
Total Cells:    206611034              0
Data Cells:    326035108              0
Drop Cells:    25948
Bit Errors:    0              0
ES:            1430            0
SES:            0              0
UAS:            285            285
AS:            1071571
INP:            1.14            3.76
PER:            1.75            1.75
delay:          16.00          16.00
OR:            32.00          32.00
Bitswap:        132353          7447
Total time = 1 days 9 hours 59 min 58 sec
FEC:            930890          0
CRC:            2837            0
ES:            1430            0
SES:            0              0
UAS:            285            285
LOS:            0              0
LOF:            0              0
Latest 15 minutes time = 14 min 58 sec
FEC:            541            0
CRC:            3              0
ES:            2              0
SES:            0              0
UAS:            0              0
LOS:            0              0
LOF:            0              0
Previous 15 minutes time = 15 min 0 sec
FEC:            647            0
CRC:            0              0
ES:            0              0
SES:            0              0
UAS:            0              0
LOS:            0              0
LOF:            0              0
Latest 1 day time = 9 hours 59 min 58 sec
FEC:            26457          0
CRC:            69              0
ES:            35              0
SES:            0              0
UAS:            0              0
LOS:            0              0
LOF:            0              0
Previous 1 day time = 24 hours 0 sec
FEC:            44511          0
CRC:            130            0
ES:            80              0
SES:            0              0
UAS:            0              0
LOS:            0              0
LOF:            0              0
Since Link time = 12 days 9 hours 39 min 29 sec
FEC:            580665          840
CRC:            1774            389
ES:            908            0
SES:            0              0
UAS:            0              0
LOS:            0              0
LOF:            0              0