BTW performance test (IP profile checker)
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- Re: BTW performance test (IP profile checker)
BTW performance test (IP profile checker)
24-04-2014 1:32 PM
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Any ideas why this is happening apart from BT ineptness
Quote Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
Re: BTW performance test (IP profile checker)
24-04-2014 2:50 PM
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Have you tried re-running the test? If you did, did you get the same message?
Re: BTW performance test (IP profile checker)
24-04-2014 5:21 PM
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Re: BTW performance test (IP profile checker)
24-04-2014 6:25 PM
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Re: BTW performance test (IP profile checker)
24-04-2014 6:39 PM
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Re: BTW performance test (IP profile checker)
25-04-2014 9:39 AM
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If not i'll be gone
Re: BTW performance test (IP profile checker)
25-04-2014 9:46 AM
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There's no need to issue ultimatums to Plusnet.
Re: BTW performance test (IP profile checker)
25-04-2014 10:16 AM
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We've no control over the BT Speedtester. Ideally, we want it working properly.
Re: BTW performance test (IP profile checker)
25-04-2014 10:37 AM
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my other issue with single thread downloads throughput keeps pausing this has started today since dlm borked my connection
Re: BTW performance test (IP profile checker)
25-04-2014 10:40 AM
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Re: BTW performance test (IP profile checker)
25-04-2014 10:48 AM
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dick:quote
Re: BTW performance test (IP profile checker)
25-04-2014 10:54 AM
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There is speculation requesting a DLM profile setting change might cause DLM to reset, but this is speculation at the moment (I don't think anyone knows).
Re: BTW performance test (IP profile checker)
25-04-2014 11:07 AM
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We've been asked what tools we'd like to have so that we have some control over FTTC Lines. There's a lot more to the current DLM system than meets the eye - I'll create some documentation on it at some point
I'm not going to disclose what control we've requested as nothing is confirmed and it's in the very early stages. One thing to remember though, is that a DLM reset isn't something an engineer can just 'do', they have to firmly believe that the line is pretty much perfect. If Interleaving has been put on your line for whatever reason, there's generally a good reason for it to be on.
What we are keen to push for, are a few new 'Policies', for example:
BTW stable =Openreach speed - We want this to be an option that is; No Interleaving, ever. Just run as fast as you can.
The above is just an example that's being considered as there are a lot of other ISP's that want different things so it has to work for everybody. We were looking at the possibility of having 5 or so Policies, perhaps having:
Speed (As above - DLM doesn't put Interleaving on automatically)
Standard (Interleaving on - Low and DLM can increase this if needed
Stable (Interleaving on High - for those who may suffer from a high amount of errors on their line due to Third Party)
TV (For Providers who supply TV Services - The DLM parameters can be amended to be a little more strict)
The above are just the basics, but nothing is set in stone yet. We fully appreciate that gamers don't want interleaving as 'Low' adds 8ms ping and 'High' adds 16ms ping and our suppliers recognise this. So, please don't think that nothing is being done because it is, just, these things do take time planning, developing and bringing to fruition.
Re: BTW performance test (IP profile checker)
25-04-2014 11:29 AM
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Would Plusnet want end users to be free to chose their DLM profile themselves (an automated system from the Member Centre)? I think this is certainly something that would be popular amongst a lot of forum members here and it would save a lot of staff time in ticket requests.
I assume this is do-able if it is something Sky will be implementing.
Re: BTW performance test (IP profile checker)
25-04-2014 11:34 AM
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It's a tricky one, I doubt it'd be something that we make available via the Member Centre, only because of the costs involved of switching between the policies. Ideally, we need to be having conversations with customers to see what they are going to be using the connection for and putting them on the right policy from the get-go but it's early days yet - and no business decision can be made or considered until our suppliers make the changes they may be making.
It those changes are made, it definitely opens the door for us to be a little more specific about the types of connection we can pick for Gamers for example. What we need to be careful of, is, if there's a line that's erroring and they are on the 'Gaming' profile, and the errors are being generated by a Third Party, the End User needs to accept that as Interleaving may/will be applied on the other policies.
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- Re: BTW performance test (IP profile checker)