BTW Redirect page

[#1]

Afternoon guys, Im getting redirected to some sort of redirect page when I tried accessing facebook (before, this was happening when i was trying to connect to google) from BT Wholesale. Anyone know why this is happening? Screenshot of page attached.
Cheers

[#2]

Assuming this only happens on Facebook, This is probably left over from the maintenance last night and I would suggest you should clear your DNS and Browser Cache to clear the problem.
Start -> Run -> cmd -> ipconfig /flushdns
Then restart your browser, and computer too if just the browser doesn't fix it.
Alex

[#3]

Actually I've been having a similar issue. It seems to affect only certain websites. Often the way to clear it is to reset the router (resetting the sync with the exchange).
This happened a lot when we first joined PN, but it hasn't happened for a while. Then last week it came back with a vengeance. Any ideas on what might be causing this? (Flushing the DNS doesn't seem to have resolved the problem).
Thanks

[#4]

Quote from: houlton23

Assuming this only happens on Facebook, This is probably left over from the maintenance last night and I would suggest you should clear your DNS and Browser Cache to clear the problem. Start -> Run -> cmd -> ipconfig /flushdns Then restart your browser, and computer too if just the browser doesn't fix it. Alex

You are a legend. Thank you so much!
@Penguin, Have you tried reporting it as a fault? Could be BTW not liking your IP address, so the resync sorting that.

[#5]

Ever since the down time last week intermittently I keep on getting redirected here http://62.6.38.125/index.html Where it says about BT Wholesale having trouble connecting to my ISP. Do I need to raise a ticket and is anybody else still having problems?

[#6]

Have a read above.

[#7]

It went away for a couple of days but it's happening now again. I think I'll file a fault and see what PN say.
It got so bad at one point that I couldn't even load the PN Usertool to identify which gateway we are connected to! Thank goodness I can VPN in to Uni!
Gosh a minute ago it was so poor I couldn't event VPN in- this is bad!

[#8]

Yes, having the same problems here - been happening on and off for a week - resynched don't know how many times but keeps coming back.

[#9]

When I try this it does work but it is only a temp fix.
Start -> Run -> cmd -> ipconfig /flushdns
I think I am going to have to post a ticket.

[#10]

Great I can't even raise a ticket. The broadband fault checker is not working and it tells me to contact the support team.

[#11]

Hi guys,
I'd suggest setting your DNS in the router manually, this has resolved that issue before.
Jojo

[#12]

Are these the right ones?
212.159.13.49
212.159.13.50

[#13]

Yes,
Or you can use
212.159.6.9
212.159.6.10

[#14]

I will stick to the ones I am using as that has fixed the problem for me. Thanks Jojo.

[#15]

Yes my support ticket got updated saying to point to PN's DNS servers. It seems to have been behaving itself so far. Fingers crossed!
Ps I love how it's blamed on BT's OR modem and BT's DNS server !