BT speed tester.... what use is it?
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BT speed tester.... what use is it?
07-10-2010 9:31 AM
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Apart from the rediculously long time it takes for the main page to load, before even starting the test.... (up to 6 minutes) after a re-start because of "not responding" for 10 minutes.
When you get a result like this....
Quote
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
824 Kbps
0 Kbps------------------------------------------------ 2000 Kbps
.Max Achievable Speed
Download speedachieved during the test was - 824 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :0 Kbps(DOWN-STREAM), 0 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps
When using other speed testers, immediately after give the following information....
********************************************************************************************************************************
www.speed.io
Downstream 1170 Upstream 372 Connections/minute = 1600 ping 46 ms (equivalent to 1300kbps) or 1.3 meg
**********************************************************************************************************************************
My broadband speed
Downstream 1180 Upstream 367
*********************************************************************************************************************************
www.speedtest.net
Downstream 1160 Upstream 380 ping 48 ms
********************************************************************************************************************************
So according to our "most important" speed test.... and the only one that PlusNet and BT consider "good enough" for fault tracing.....
I have actually achieved the impossible, I have attained a speed of 824 k on a line that has NO traffic Downstream and NO traffic Upstream.... BT speed tester reports that is the "Best Effort"..... well, I don`t really know which way to take that ...
Any comment from our PlusNet staff on why BT (and of course Plusnet) use such a useless piece of software to convince us we are getting their "best effort" ? ? ?
Re: BT speed tester.... what use is it?
07-10-2010 4:25 PM
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Quote
Any comment from our PlusNet staff on why BT (and of course Plusnet) use such a useless piece of software to convince us we are getting their "best effort" ? ? ?
Obviously not
Re: BT speed tester.... what use is it?
07-10-2010 4:26 PM
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Re: BT speed tester.... what use is it?
07-10-2010 4:55 PM
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I seem to remember there has been "issues" with it, for the past 3 years , since I first got onto PlusNet, and had to use the BT speedtester... it has always been a bit of "chance your arm" if it worked properly... and not a very good "advert" for BT technical/software department.....
I suppose BT need your phone number to "tie in" with their faulty line department.... but it makes you wonder when other speed test providers do not require your phone number before starting a test... why does BT ?
Re: BT speed tester.... what use is it?
07-10-2010 5:00 PM
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Quote but it makes you wonder when other speed test providers do not require your phone number before starting a test... why does BT ?
That's because other speedtesters don't allow the support staff to grab the results, nor do they give the IP profile or current connection rates.
Re: BT speed tester.... what use is it?
07-10-2010 5:11 PM
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. BT could learn a lot from them.... (and still need the phone number if they want to ! ! ! ! )
Re: BT speed tester.... what use is it?
08-10-2010 6:50 PM
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How they manage to "fault find" with such a rubbish piece of software beggars belief....You would think that they would FIX things like this..... (wouldn`t you? ? ?)
Quote
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
783 Kbps
0 Kbps__________________________________ 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 783 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate [font=Verdana][font=Verdana]:0 Kbps(DOWN-STREAM), 0 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps
My routerstats show a virtual flat line since 1200 (when I started to use it)... a sych rate of 1760 and an SNR of 5.8 (now 5.5) NO spikes.... NO disconnections.... NO interference...
from that you would expect.... NO EXCUSES from BT for such a lousy speed...
Re: BT speed tester.... what use is it?
11-10-2010 4:38 PM
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I've just been discussing your slow speed issue with Chris, I can see you've raised a fault so we need to let the CSC and fault teams do their stuff for the time being. Please do give me a shout if you encounter any problems getting this dealt with.
Adam.
Re: BT speed tester.... what use is it?
11-10-2010 5:36 PM
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Will go and update the ticket with this morinings speed test results, to compare with BT pathetic speed tester result...!
EDIT EDIT EDIT
just done another BT speedtester...... took over 9 minutes to get to the actual test from the initial start page.. (waiting for the logo to appear).....
throghput speed 1250
BEST EFFORT (ha ha ha)
actual speed ......... 924k
max speed 2000 k (ha ha ha)
DSL Downstream... ZERO upstream ZERO (boo hoo boo hoo boo hoo)...
your profile is 1250.... (correction .... your profile is absolutely anyones guess, cos the BT speedtester isn`t reliable or working properly)
Re: BT speed tester.... what use is it?
12-10-2010 4:28 PM
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Re: BT speed tester.... what use is it?
12-10-2010 9:46 PM
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at least PlusNet are now admitting the BT speedtester is a load of CATFISH
and possibly have advised BT to do something about it P.D.Q.
Re: BT speed tester.... what use is it?
15-10-2010 11:37 AM
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