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BT rounded IP profile

Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: BT rounded IP profile

Depends on the router - I do a soft resync with my Netgear using DMT or Routerstats
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: BT rounded IP profile

Is that a different option to the disconnect/reconnect on the connection status pop-up and the Reboot on the diagnostics page? Mines a V1 and I can't find a resync option.
Have you seen the sync speed change after using it?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
notme
Dabbler
Posts: 11
Registered: ‎01-11-2011

Re: BT rounded IP profile

Jojo,
Thanks for the explanation.
Have done a "hard" reset/resync - pulled the Router power plug and re-connected after about ten minutes.
Good news is that the BT Speedtester returned an IP Profile value of 15874 Kbps for a sync. rate of 17891 Kbps. Bad news is that the sync. rate is lower than last time I reconnected - but at least it's now using the new IP Profile method.
Will monitor over the next week or so and let you know if any problems.
  9=before plug pulled.
10=after re-connect.
Thanks.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: BT rounded IP profile

OK, glad it's sorted. Thanks for letting me know Smiley
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: BT rounded IP profile

Quote from: jelv
Is that a different option to the disconnect/reconnect on the connection status pop-up and the Reboot on the diagnostics page? Mines a V1 and I can't find a resync option.
Have you seen the sync speed change after using it?
You probably missed the edit - I use DMT or Routerstats
antiquebrit
Grafter
Posts: 76
Registered: ‎09-12-2009

Re: BT rounded IP profile

Jojo,
Still no joy even after a router power-off. Sad
antiquebrit
Grafter
Posts: 76
Registered: ‎09-12-2009

Re: BT rounded IP profile

Jojo,
I have powered-off the router yet again and did yet another BT performance test (at 08:40) and took yet another screenshot (below).
The screenshot yet again shows a download value in round figures (3500).
I am now extremely frustrated by PN's and BT's inability to solve this problem.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: BT rounded IP profile

Quote from: antiquebrit
I am now extremely frustrated by PN's and BT's inability to solve this problem.

It's not for the lack of trying. I'll keep on it for you though.
Jojo Smiley
antiquebrit
Grafter
Posts: 76
Registered: ‎09-12-2009

Re: BT rounded IP profile

Thank you.
antiquebrit
Grafter
Posts: 76
Registered: ‎09-12-2009

Re: BT rounded IP profile

Jojo,
Thank you for your considerable efforts over the last week or so, they have finally borne fruit. Smiley
My latest (09:05) BT test shows a profile of 3983. Smiley
Thanks again.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: BT rounded IP profile

Hi antiquebrit,
That's great to hear, thanks for letting me know. I spent hours on this yesterday so I'm so glad it's finally sorted.
Jojo Smiley