BT engineer
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BT engineer
23-05-2013 9:43 PM
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The service shud be up nd running by 30th May. And no engineer visit required, hence that the bT copper cable coming from the ground needs to be connected to my telephone sockets with probably an External NTE as there are no master sockets in the house and that there are 2 normal sockets, one connects to the other.
Any ideas hopefully a Plusnet genie can help?
We are frustrated without BB and phone.
Jamie
Re: BT engineer
24-05-2013 10:56 AM
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I've just taken a look at your house move progress and I can see that we are now waiting for the exchange and cabling work to complete on 30/05/2013 before finding out the next stage. We'll keep you updated on the progress.
Re: BT engineer
24-05-2013 4:39 PM
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The advisor on phone said it will all be complete on 30th
Re: BT engineer
24-05-2013 4:51 PM
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Re: BT engineer
24-05-2013 6:22 PM
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Re: BT engineer
27-05-2013 6:15 PM
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Please get my Plusnet internet connection sorted please!
Re: BT engineer
28-05-2013 12:45 PM
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I've just looked into this and the issue, sorry for the inconvenience, the issue is due to be fixed along with the cabling work on the 30th as part of the provisioning work.
I'm sorry if this has left you high and dry in the meantime, we will of course make sure you get a goodwill gesture when the issue has been fixed.
Adam
Re: BT engineer
30-05-2013 8:50 AM
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Re: BT engineer
30-05-2013 2:45 PM
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Re: BT engineer
30-05-2013 6:35 PM
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I am getting physically sick about this!!
Please get an engineer out ASAP!!
Best regards
Jamie
Re: BT engineer
30-05-2013 10:56 PM
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I feel quite isolated as you keep betraying me as you say something and don't abide to it.
Jamie
Re: BT engineer
30-05-2013 11:59 PM
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Re: BT engineer
31-05-2013 1:13 AM
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Genuinely hope you get things moving soon.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: BT engineer
31-05-2013 1:20 AM
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Re: BT engineer
31-05-2013 8:12 AM
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So I can make a formal complaint to their service NOT Plusnets service.
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