BT engineer didn't show

[#1]

I had an appointment for BT engineer this morning to investigate fault on line re: DSL line imbalance between 8AM and 1PM. No show.
Waited in all day just to make sure. No show. No phone call/card or anything. I know there's still some snow about but how about a phone call for courtesy sake? Always had 100 percent service so hope this can be rectified quickly?

[#2]

Hi,
I've just replied to your other post which I spotted first here so please refer to that one: http://community.plus.net/forum/index.php/topic,111182.0.html

[#3]

Duplicate thread locked