cancel
Showing results for 
Search instead for 
Did you mean: 

BT comes clean on Infinity modem 'upgrade'

Dev
Grafter
Posts: 201
Thanks: 1
Registered: ‎01-08-2007

BT comes clean on Infinity modem 'upgrade'

National telco BT has been sending letters out to its Infinity broadband customers saying that it will swap their modems for a better version for free, but failing to mention that the real reason for the generous offer is because they could be faulty.
http://www.theregister.co.uk/2012/01/27/bt_modem_replacement/
Will this affect PN customers? my BT modem on FTTC was changed about 3 times due to overheating.
2 REPLIES
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

Re: BT comes clean on Infinity modem 'upgrade'

was a post earlier in the week about it, expect this one locked in favour
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Moderator
Moderator
Posts: 27,070
Thanks: 1,785
Fixes: 144
Registered: ‎14-04-2007

Re: BT comes clean on Infinity modem 'upgrade'

Moderators Note
Thread locked in favour of http://community.plus.net/forum/index.php/topic,101993.0.html

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)