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BT broadband trying to poach your 21cn customers
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BT broadband trying to poach your 21cn customers
18-11-2009 3:03 PM
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just had a call from BT trying to get me on the 20mb product, i said i wasnt intersted due to there involment with phrom and the scandal of the first trail with out telling there customers but she still banged on trying to say i would get better speeds, i had to politely tell her zip it for a moment why i explained that bt retail are still geting there money from me as am with your sister company plusnet and she didnt understand.
surrgested she pass the recording of the call on to help them with training
surrgested she pass the recording of the call on to help them with training
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Re: BT broadband trying to poach your 21cn customers
18-11-2009 9:29 PM
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My parents had a similar call from BT Broadband about a month or so ago. No 20Mb where they are but they did try quite persistently to get them to signup to BT Broadband.
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Re: BT broadband trying to poach your 21cn customers
18-11-2009 9:38 PM
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This has been raised at numerous points in the past, I'll bring it to the attention of the relevant parties again!
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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Re: BT broadband trying to poach your 21cn customers
19-11-2009 1:46 AM
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You may also like to mention the almost weekly letters doing the same thing Bob. I don't even open them now. just dump them in the recycle bin.
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Re: BT broadband trying to poach your 21cn customers
19-11-2009 5:14 AM
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Register with the Mailing preference service, ring them up and tell them to stop, otherwise they will be breaking the law.
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- Re: BT broadband trying to poach your 21cn custome...