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BT Wholesale Page for 2 days

minniegav
Newbie
Posts: 1
Registered: 27-11-2015

BT Wholesale Page for 2 days

Hello
I was wondering if someone could assist me.  I have been getting a strange BT Wholesale page on my PC and Tablets when trying to browse the web.  The Plusnet signal from my router is being detected however there is no internet.  I have tried calling support this morning and also last night but couldn't get through.  Is this something that is likely to resolve itself or is there something I can do to clear it.  A thousand thankyous in advance Smiley
2 REPLIES
MatrixRob
Grafter
Posts: 78
Thanks: 2
Registered: 16-11-2015

Re: BT Wholesale Page for 2 days

Hi,
I got this last week during Broadband issues.
IIRC I think you need to log into your router and double check that your broadband/ fibre username and password are what they should be.
I missed a letter in my username and recieved this page.
HTH
No problem can be solved from the same level of consciousness that created it.
Albert Einstein
Plusnet Help Team
Plusnet Help Team
Posts: 5,643
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: BT Wholesale Page for 2 days

From what I can see you're back online now?
Let us know if you're still having issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team