BT Wholesale Broadband Performance Test FTTC

[#1]

I had give up on BTw performance tester, As BT don't care and the worse ever. I think it's time for plusnet to add BT Exchange IP Profile & PN Current Line Speed on the member account instead. So, we don't have to use BTw speedtest anymore. So, we can use other speedtest.net instead but the problem is to get profile rate from exchange doesn't always work. Fed up with it with BT but I haven't use BTw because I know my speed is fine so far getting 74/19. And can see the BTO modem full sync rate 80/20.

[#2]

Right,
Can I ask if anyone is having any further problems to provide some more screenshots please?
Can you ensure that they show/include the time/date in the bottom right hand corner?
This is for both TAP3 and the normal TAP Test.

[#3]

Screenshots attached.
The rest of the info I have posted before, but might be of use again.
PPP Connection from the test account:

Quote

ppp0       Link encap:Point-to-Point Protocol             inet addr:172.16.73.176  P-t-P:81.146.179.4  Mask:255.255.255.255           UP POINTOPOINT RUNNING MULTICAST  MTU:1500  Metric:1           RX packets:3 errors:0 dropped:0 overruns:0 frame:0           TX packets:76 errors:0 dropped:0 overruns:0 carrier:0           collisions:0 txqueuelen:3           RX bytes:54 (54.0 B)  TX bytes:11228 (10.9 KiB)

Assigned DNS Servers (using the test account):

Quote

May 19 18:43:46 dnsmasq[1429]: using nameserver 194.72.9.34#53 May 19 18:43:46 dnsmasq[1429]: using nameserver 194.72.0.98#53

DNS Failures (unable to connect):

Quote

$ dig @194.72.9.34 speedtest.btwholesale.com ; <<>> DiG 9.8.3-P1 <<>> @194.72.9.34 speedtest.btwholesale.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached

Quote

$ dig @194.72.0.98 speedtest.btwholesale.com ; <<>> DiG 9.8.3-P1 <<>> @194.72.0.98 speedtest.btwholesale.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached

Quote

$ dig @194.72.0.98 test3.speedtest.btwholesale.com ; <<>> DiG 9.8.3-P1 <<>> @194.72.0.98 test3.speedtest.btwholesale.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached

Quote

$ dig @194.72.9.34 test3.speedtest.btwholesale.com ; <<>> DiG 9.8.3-P1 <<>> @194.72.9.34 test3.speedtest.btwholesale.com ; (1 server found) ;; global options: +cmd ;; connection timed out; no servers could be reached

From my PN account (using the BT DNS servers - I can connect, but the lookup is refused):

Quote

$ dig @194.72.0.98 test3.speedtest.btwholesale.com ; <<>> DiG 9.8.3-P1 <<>> @194.72.0.98 test3.speedtest.btwholesale.com ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 32857 ;; flags: qr rd ra; QUERY: 0, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 ;; Query time: 9 msec ;; SERVER: 194.72.0.98#53(194.72.0.98) ;; WHEN: Mon May 19 18:44:28 2014 ;; MSG SIZE  rcvd: 12

Quote

$ dig @194.72.9.34 test3.speedtest.btwholesale.com ; <<>> DiG 9.8.3-P1 <<>> @194.72.9.34 test3.speedtest.btwholesale.com ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: REFUSED, id: 64882 ;; flags: qr rd ra; QUERY: 0, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 ;; Query time: 8 msec ;; SERVER: 194.72.9.34#53(194.72.9.34) ;; WHEN: Mon May 19 18:52:59 2014 ;; MSG SIZE  rcvd: 12

From a BT Retail Connection (this is how it should respond - note that even though he could perform a DNS lookup, he could not connect to either http://speedtest.btwholesale.com or http://test3.speedtest.btwholesale.com):

Quote

root# nslookup speedtest.btwholesale.com 194.72.9.34 Server:    194.72.9.34 Address 1: 194.72.9.34 indnsc31.ukcore.bt.net Name:      speedtest.btwholesale.com Address 1: 193.113.4.153 Address 2: 193.113.8.193 Address 3: 193.113.4.154 Address 4: 193.113.8.194

Quote

root# nslookup speedtest.btwholesale.com 194.72.0.98 Server:    194.72.0.98 Address 1: 194.72.0.98 indnsc60.ukcore.bt.net Name:      speedtest.btwholesale.com Address 1: 193.113.4.154 Address 2: 193.113.8.194 Address 3: 193.113.4.153 Address 4: 193.113.8.193

[#4]

Andy - you're a star!

[#5]

Weirdo BT Speedtest (speed is faster than IP Profile)

[#6]

This is weirder!

[#7]

Hi Guys,
I am new to the service (yesterday) but I am also having problems. It just says " sending results to server" and flashes twice and then it says there was an error

[#8]

BT Speedtest seem ok today but after sixth attempt trying

[#9]

I think i'll leave it a few weeks and see if it works then. I'm happy with the service too much to really care about it
Edit:: Thank you it's working now  

[#10]

We've got several teams with BT working on this at the moment. I met up with some of the chaps yesterday and I feel like we're making headway on the issue now.
I'll keep you posted but don't be alarmed if I don't have anything until the end of next week.

[#11]

A fix went out last night which we're hoping may have fixed the issue.
Would anyone be able to test this for us at all?

[#12]

1st test at 17:59 went ok (straight away show ip profile)

[#13]

Slightly O/T, but is the Tap3 test ever going to be fixed? Hasn't worked for months.

[#14]

2nd test at 18:30 went ok (straight away show ip profile)

[#15]

I've just tried here, it looks fine to me.