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BT Speedtester

Community Veteran
Posts: 1,611
Thanks: 22
Registered: 29-06-2010

BT Speedtester

At least once a week I run the BT speed-tester, but today it doesn't recognise my network details.
Test Error
Performance Tester was not able to find all the network details required for telephone number:01nnnnnnnnn. Please check that it is the correct telephone number for your service, and ensure that the PC you are using to run the speed test is connected to your broadband connection. Try again and if the problem persists then please contact your service provider.
My IP address is currently 87.112.nnn.n which is definitely in the PlusNet IP pool.
Anyone else having issues?
3 REPLIES
JayG
Aspiring Pro
Posts: 914
Thanks: 66
Fixes: 2
Registered: 30-10-2011

Re: BT Speedtester

Just tried it - worked OK (IP address 87.112.***.***)
Community Veteran
Posts: 1,611
Thanks: 22
Registered: 29-06-2010

Re: BT Speedtester

Must have been a temporary glitch - working again now.  Smiley
Superuser
Superuser
Posts: 9,368
Thanks: 692
Fixes: 51
Registered: 06-04-2007

Re: BT Speedtester

I think BT were updating the performance tester over the weekend to cope with the higher speed FTTC profiles. Perhaps all has not gone to plan.
However it is working for me (IP totally different from those).
David
David