During a severe slowdown episode I've used (tried to) the BT speed tester as well as the Ookla on the PlusNet site. The Ookla seems consistent . Its reported speeds generally match the real-live experience. And it completes its test in short order.
The BT tester only works for me once in 10 or 12 tries. Last night it completed a test with good looking speeds in 10 minutes or so. Today (at 08:02) again I have waited for one hour for it to complete before giving up and sending off this query. I have on occasion waited two hours with no completion.
90% of attempts to use the BT tester result in long waits and no completion. For evening attempts this may be understandable, but I try morning, afternoon and evening with the same result/non-result.
Is that normal?
