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BT Speed checker

Bigdavel
Dabbler
Posts: 14
Registered: 08-02-2008

BT Speed checker

Tried the BT speed checker (and a few others) the results were quite interesting:
IP profile is 1500 kps
448 kps (up stream)
5952 kps  (down stream)
Actual throughput : 1321 kps
Interesting in that the other checkers say around 1400 kps !
But can someone tell me is that good or bad !  Showing my ignorance here !  Roll eyes
thanks
15 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,338
Thanks: 1,120
Fixes: 90
Registered: 04-04-2007

Re: BT Speed checker

Hi there,
There's *very* little difference between 1321 kps and 1400 kps. I'd expect a certain degree of variance from one speedtest to another TBH.
Edit: In light of Peter's reply I think I may have missed the point somewhat! Embarrassed

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 14,469
Registered: 30-07-2007

Re: BT Speed checker

Bad.
The IP profile determins you download speed and it should be around 5000 to 5500 not 1500.
Sounds like you resynced at a lower rate and the exchange has reduced your IP profile. You will have to wait 3 -> 5 days for the IP profile to return to expected levels and that assumes you don't resync at a lower rate again when the time period will start again.
Bob,
I think you missed the download sync speed.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: BT Speed checker

Hi there,
It looks like your synchronisation (connection) speed has recently increased, which should result in an improvement to your IP Profile within the next 2-3 days.
Bigdavel
Dabbler
Posts: 14
Registered: 08-02-2008

Re: BT Speed checker

Interesting Bob. Thanks
Sorry don't understand resync thing.  Is it something I have done - or BT has done ?  How do I or BT put this right ?
Thanks
Dave
Community Gaffer
Community Gaffer
Posts: 13,338
Thanks: 1,120
Fixes: 90
Registered: 04-04-2007

Re: BT Speed checker

Dave,
This should explain everything you need to know.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: BT Speed checker

Or if you like pretty pictures Smiley
link:speed
Bigdavel
Dabbler
Posts: 14
Registered: 08-02-2008

Re: BT Speed checker

Thanks Peter/ Bob . So as a new customer this performance may improve over the next few days - or have I  missed the point of it all ?  Huh
Community Gaffer
Community Gaffer
Posts: 13,338
Thanks: 1,120
Fixes: 90
Registered: 04-04-2007

Re: BT Speed checker

Dave, looks like your IP profile's back up to 5000 now so your speeds should have increased. Happened around half nine last night. Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

fotobits
Rising Star
Posts: 591
Fixes: 1
Registered: 23-06-2007

Re: BT Speed checker

Bob, in your "Broadband Speed Faults: How to diagnose?" you say "....It is also imperative that every used phone socket in your house has a filter attached, whether it is used or not...."
A little confusing, however, do you really mean that a splitter should be fitted to each 'phone socket, even if the socket isn't used at all?
Perhaps you mean even if it's only used for a 'phone, not for a broadband device.
Sorry to appear pedantic!
Regards....Noel

James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: BT Speed checker

Yep, I actually wrote that.
It's perfectly reasonable feedback which I'll amend when I get a chance.
VileReynard
Seasoned Pro
Posts: 10,918
Thanks: 256
Fixes: 10
Registered: 01-09-2007

Re: BT Speed checker

Who do I report a faulty report on the BT Speed checker to?
On the ultra-rare occasions when I could use it, it used to be sluggish - but working.
Now I get:
Java exception::access denied (java.net.Socket.Permission 217.32.105.42:50301 Connect...
Rubbish isn't it?

Mick4545
Newbie
Posts: 6
Registered: 16-02-2008

Re: BT Speed checker

I've never completed a speed test with the BT speedtester. If it works at all, it hangs at 96%. Other testers work ok.
Community Veteran
Posts: 26,699
Thanks: 919
Fixes: 10
Registered: 10-04-2007

Re: BT Speed checker

I've found I can only get it to work in IE, in Firefox it just hangs.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: BT Speed checker

It does work in Firefox, probably only when the exchange is quite