BT Plusnet profile mismatch

[#1]

My BT profile has been 11.3Mb for the last 10 days but my Plusnet profile has been stuck at 5.5Mb.  Could someone from PN please fix it?  My Speedtest and router stats are attached.

[#2]

HI redsox10,
Done that for you now. You should see the change within the next 15 minutes.
Jojo

[#3]

Hi Jojo,
Profiles now match.  Thanks for sorting out with your trademark efficiency.

[#4]

You're welcome
Jojo™