cancel
Showing results for 
Search instead for 
Did you mean: 

BT Performance Test

goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: BT Performance Test

Mine & my parents still NOT working for nine days now!
see below!
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: BT Performance Test

Afternoon folks,
Just thought I would give you all a quick update to let you know that BT have released information that details a fix is incoming for the TAP3 Diagnostics Test in an upcoming round of improvements. This should be due over the course of the next few months and we'll provide some more exact dates as we get them!
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: BT Performance Test

Please see my Private Message I sent u regards to BTw PT
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: BT Performance Test

Hi Adam
Thanks for the update.
The next few months  Huh They said that last time back in April or May (to be fixed in June) but nothing happened. I'd like to be optimistic, but past indicators are a guide of future performance when it comes to the BTW Speed Tester.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: BT Performance Test

@ AndyH Yeah I remember that. They did say that last April. Not gonna hold my breath exspecially with BT.
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: BT Performance Test

Hi again,
I totally understand the scepticism but I've seen the resource allocation so I don't see why this wouldn't go ahead given that this information release has gone out to all their customers.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: BT Performance Test

Thanks Adam C. All we do now is sit back and wait and see what BT might bring us but could be new lay out on BTw PT when BT fixed it soon.
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: BT Performance Test

Biggest load of old tosh out this BTW test, especially "further diagnostics".
After two attempts.

1. Best Effort Test:
Download Speed : 49.46 Mbps
2. Upstream Test:
Upload Speed : 13.64 Mbps

Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: BT Performance Test

If you are a brand new connection, you may get that. Try again in a day or two. Otherwise, it's because it's borked and that's just one of the responses.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: BT Performance Test

I agree mate. Mine was the same. Feb to Aug was fine! The last 11 days now is no longer work! There is nothing we can do about it. That's why I asked Plusnet to put BT IP Profile time/date stamped along with PN IP Profile via member account if BTw PT never show up IP Profile.
BT are useless.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: BT Performance Test

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: BT Performance Test

It won't work if the BT Speedtester is not responding because that's what it uses. Also some of it's messages are out of date.
buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Re: BT Performance Test

Quote from: goldenfibre
@ buseng12 try that - https://windows.mouselike.org/be/index.asp?DoAction=BrasChecker

Thank you, that worked.
Anotherone, my connection is 6 months old & have used the BTW tester before ok.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: BT Performance Test

Well it is known to work sometimes but not others, so I'm glad you got a result this time.
30FTTC06
Pro
Posts: 2,286
Thanks: 108
Fixes: 4
Registered: ‎18-02-2013

Re: BT Performance Test

Not worked for me in over a week now