We moved to PlusNet last week, and the connection is as fast as we were expecting. However, I can't hit any of the machines inside our LAN from outside. We have a Linux server that's primary mail server for our domain. It cannot be reached via https, smtps, ssh. Nothing. It was a BT guy who came in and installed the fibre modem, and that pipes into a PlusNet modem. I've switched off the firewall on the latter, and forwarded the port to the appropriate IP. No luck. As a subsidary question: why do modems these days have interfaces that look like they were designed by Fisher Price? And I'm not really happy that I opened a support ticket with PlusNet on Monday, and it's still sitting unanswered.