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BT IP profile stuck on 135k

Alxns
Grafter
Posts: 172
Registered: 18-05-2010

BT IP profile stuck on 135k

How long to recover folks?
PN profile - 3500K
Uptime: 0 days, 17:15:31
DSL Type: G.992.3 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 4.792
Bandwidth (Up/Down) [kbps/kbps]: 888 / 4.216
Data Transferred (Sent/Received) [MB/MB]: 52,45 / 86,63
Output Power (Up/Down) [dBm]: 12,5 / 19,0
Line Attenuation (Up/Down) [dB]: 24,0 / 45,5
SN Margin (Up/Down) [dB]: 12,5 / 13,0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 3 / 0
FEC Errors (Up/Down): 913 / 159.690
CRC Errors (Up/Down): 0 / 107
HEC Errors (Up/Down): 0 / 189

5 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: BT IP profile stuck on 135k

Hi KyleS,
It's now showing 3500 on both PN & BT systems. Are you seeing the relative speed now?
Jojo Smiley
Alxns
Grafter
Posts: 172
Registered: 18-05-2010

Re: BT IP profile stuck on 135k

Yup i sure am.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: BT IP profile stuck on 135k

Hi KyleS,
can you reboot and do another speed test. ASAP as there's someone I would need to contact before COB.
Jojo Smiley
Alxns
Grafter
Posts: 172
Registered: 18-05-2010

Re: BT IP profile stuck on 135k

I just get this message
'The system is currently busy. Please try again shortly, however if this problem persists, raise the issue with your service provider'
i'll try again shortly
also
this is what i'm getting from the recommend speedtest site

jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: BT IP profile stuck on 135k

Hi KyleS,
Ok, that would now seem consistent with your 3500k profile.
Jojo Smiley