BBYW pro allowance
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- Re: BBYW pro allowance
BBYW pro allowance
22-10-2009 5:39 PM
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Paul
Re: BBYW pro allowance
22-10-2009 5:43 PM
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Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: BBYW pro allowance
22-10-2009 5:48 PM
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I don't understand why thay can't keep their customers notified about account changes, are we expected to keep checking the web site in case something changes.
They are trying to keep quiet about it I suppose so that we only use 15Gb
Paul
Re: BBYW pro allowance
22-10-2009 5:52 PM
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M
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: BBYW pro allowance
22-10-2009 5:53 PM
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Re: BBYW pro allowance
22-10-2009 6:05 PM
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adie:quote
Re: BBYW pro allowance
22-10-2009 7:08 PM
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The change to the usage allowance on Pro went out this morning. We'll be sending out an email to our Pro customers shortly to let them know of the increase.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: BBYW pro allowance
22-10-2009 8:29 PM
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PS, couldn’t you have made it 25GB
Re: BBYW pro allowance
22-10-2009 9:06 PM
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20GB for just shy of £20 with no shaping is a pretty good deal to be fair, especially with free overnight usage
Re: BBYW pro allowance
23-10-2009 8:26 AM
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Quote from: Mand 20GB for just shy of £20 with no shaping ain't is a pretty good deal to be fair, especially with free overnight usage
I think you have your rose tinted specs on
When my contract is finished I'm looking to move to O2 (LLU), they offer unlimited download with no traffic shaping for around £12 (under £8 for O2 phone customers). Made a few enquiries on their forums a few weeks ago and most users were happy with their service and speed. Of course there's always a few that are moaning but you will get that with any provider - even PN
Re: BBYW pro allowance
23-10-2009 8:55 AM
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Re: BBYW pro allowance
23-10-2009 8:58 AM
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I don't know for absolutely certain - but I doubt we'd have touched it. They can easily upgrade though.
Re: BBYW pro allowance
23-10-2009 9:09 AM
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Or, thinking about it, perhaps PN could consider sending a basic e-mail to the PAYG 15GB users, a little bit along the lines of the Pro increase update e-mail mentioned earlier by Dave, to let them know that they could move to the current iteration of their product, with no penalty/contract, to take advantage of the extra usage?
Re: BBYW pro allowance
23-10-2009 9:21 AM
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I've just checked Jelv's account and there's been no change.
Re: BBYW pro allowance
23-10-2009 1:01 PM
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From what I can see the new Pro has no prepaid rate - it is a flat £2 per 2GB (or part thereof - but that's another story!)
PAYG is £1.80 per 2GB when you go over your included allowance. If you regularly go over you can increase your allowance at a cost of £1.50 per 2GB. (Interesting thought: were these rates changed to £1.76 and £1.46 because of the VAT reduction - they should have been!)
Looking at BBYW Pro the additional usage rates are as I suggested above (with the VAT reduction). People on BBYW Pro should therefore NOT switch to the new product.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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