BBYW Pro Game Voucher
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- Re: BBYW Pro Game Voucher
BBYW Pro Game Voucher
04-06-2008 4:13 PM
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Re: BBYW Pro Game Voucher
04-06-2008 4:38 PM
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I've raised a ticket on your account to the person that handles these requests.
He's not in the office today, but he should be able to pick things up tomorrow.
Re: BBYW Pro Game Voucher
04-06-2008 4:45 PM
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Re: BBYW Pro Game Voucher
04-06-2008 4:49 PM
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Re: BBYW Pro Game Voucher
07-06-2008 9:50 PM
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Thanks for any help.
Re: BBYW Pro Game Voucher
09-06-2008 12:19 PM
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Re: BBYW Pro Game Voucher
09-06-2008 12:22 PM
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Re: BBYW Pro Game Voucher
09-06-2008 1:34 PM
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Thank you very much for your help. I've raised the ticket in my account (ID: 25288863).
Re: BBYW Pro Game Voucher
09-06-2008 1:39 PM
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Re: BBYW Pro Game Voucher
09-06-2008 1:45 PM
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Re: BBYW Pro Game Voucher
13-06-2008 9:03 PM
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Unfortunately, I have been told that I will not be getting mine!
The voucher was what "clinched the deal" for me and despite looking around, I was for some reason not able to find any other details than the fact that the voucher was available to anyone who signed up for this package. Perhaps it was my browser's script blocker, or maybe I just genuinely missed the link.
I would have asked about it sooner, but I thought I would be patient and wait instead. I got connected today and thought it was time I inquired about the voucher, but was told (I felt, fairly bluntly!) that as I had not requested it and the offer had expired, I would not get my voucher.
So you can imagine I am a bit annoyed to find this thread with Chris being willing to help out members who missed the request process during signup.
Was I just unlucky not to be heard by the "correct" Plusnet employee when I raised my support ticket (request seen and denied by 3 separate support staff), or did I just not beg hard enough?
So Chris - I am really sorry if I was just being blind and did not spot that the voucher would not automatically be sent to me - but please, pretty please, can I have my voucher pleeeeeeeeeeese?
Re: BBYW Pro Game Voucher
17-06-2008 11:46 PM
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Once my account was connected (15th June) I rasied a ticket to request the vouchers, where i was told the offer had expired on the 31st March. Now i'm sure when i applied the offer had been extended till the end of May. Looking at the rest of the post here it looks like I was not wrong.
Is there any chance of still receiving the vouchers?
Re: BBYW Pro Game Voucher
18-06-2008 7:37 AM
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Sorry for the hassle you've had.
I'll see what I can do for you once I get into work.
Re: BBYW Pro Game Voucher
18-06-2008 8:23 AM
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As you both signed up during the time the promotion was running then I'm more than happy to send out the vouchers for you.
I'll raise a ticket on your accounts and have the vouchers sent out as soon as possible.
Apologies for the inconvenience.
Chris.
Re: BBYW Pro Game Voucher
24-06-2008 10:31 PM
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Thanks for your help. I look forward to receiving the vouchers.
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