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BBC
19-03-2014 10:56 AM
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Re: BBC
19-03-2014 11:04 AM
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Have you found the new iPlayer is using more bandwidth (you can check on here https://portal.plus.net/view_my_broadband_usage/index.php)?
Re: BBC
19-03-2014 1:16 PM
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Re: BBC
19-03-2014 1:58 PM
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I've just checked your usage and I can see you've used 7.07GB out of your included 10GB - it's not this causing the problem.
Your Line Statistics aren't looking good at all. I'm just taking a look into this now.
Re: BBC
19-03-2014 2:07 PM
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If you could visit http://community.plus.net/library/broadband/broadband-faults-guide-i-have-a-fault/ and take a look through the checks you could do, it may help determine where the fault might lay.
Re: BBC
19-03-2014 2:38 PM
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To be is to do - Kant
do be do be do - Sinatra
Re: BBC
19-03-2014 2:41 PM
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I'm trying to be proactive when seeing such issues to try and maintain a good customer experience.
Re: BBC
19-03-2014 2:47 PM
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It's probably worth changing your limit to additional data to £0 - just in case you do happen to go over.
Re: BBC
19-03-2014 3:07 PM
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Wikipedia - 'The New BBC iPlayer'
[quote=Wikipedia]On 11 March 2014, the BBC introduced a new version of their BBC iPlayer service, plainly called 'The New BBC iPlayer'. This new version included a new user interface, and uses the BBC's new 'responsive design,' which means iPlayer can be used on multiple different screen sizes without building separate versions. There is a new home screen along with new channel pages that also use the same responsive design that the rest of the BBC sites now use. The BBC ID is still used to track favorites across the site (however favorites have now been moved to a whole page rather than an individual bar), and new categories have been generated to expand the amount of programmes that can be found by the 42% of visitors who arrive to the iPlayer service without a particular programme in mind.
Users dispute the claims of a 'responsive design', as the new pop-out player now lacks the option to download at low bit-rate, loads every programme automatically to play at full volume, has a fiddly volume control requiring pixel-level click accuracy, and a totally unnescessary "Add Station to Favourites Heart", (pointless given the few stations). The majority of users have zero interest in signing-up to a BBC account, or saving favourites to 'the cloud', instead would prefer to 'save to browser'
Re: BBC
20-03-2014 11:00 AM
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I now the option of giving up listening to radio programmes I have missed (my main use of the internet) or paying more for unlimited broadband. All seems so unfair.
Rant over. Thanks everyone for listening.
Re: BBC
20-03-2014 4:52 PM
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1) You should still follow up Chris Pettitt's observation that your line appears to have a fault, which may be easy to resolve by following the instructions in Reply #4
2) I have just been playing with the iPlayer downloader program called "get_iplayer" and made an interesting discovery.
I found that the BBC radio programs are still available in the low bandwidth version.
It is just the BBC radio player that doesn't allow you to play them directly !.
Running "get_iplayer" in default mode to download "Gardeners' Question Time" resulted in a 41087KB file -
Quote INFO: Checking existence of default version
INFO: flashaacstd1,flashaaclow1,wma1 modes will be tried for version default
INFO: Trying flashaacstd1 mode to record radio: Gardeners' Question Time - Cheltenham
INFO: sampletype mp4a
size= 41087kB time=00:42:12.80 bitrate= 132.9kbits/s
Whereas downloading the same program but forcing the low bandwidth version, resulted in a 15685KB file -
Quote INFO: flashaaclow1 modes will be tried for version default
INFO: Trying flashaaclow1 mode to record radio: Gardeners' Question Time - Cheltenham
INFO: File name prefix = Gardeners_Question_Time_-_Cheltenham_b03xgsm0_default
INFO: sampletype mp4a
size= 15685kB time=00:42:12.92 bitrate= 50.7kbits/s
I hope that helps !
Re: BBC
21-03-2014 3:21 PM
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Thanks everyone.
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