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BBC iplayer loads on all devices but won't play video.

Durhamdad
Newbie
Posts: 1
Registered: ‎25-11-2019

BBC iplayer loads on all devices but won't play video.

For the last two weeks BBC iplayer loads on all devices but won't play video.

We have previously been able to watch iplayer content on smart TV, laptop, and mobile phone.

We have no issues with Amazon and Netflix and can only assume that BBC has an issue with our IP.

All comments appreciated Smiley
2 REPLIES 2
corringham
Seasoned Champion
Posts: 1,265
Thanks: 663
Fixes: 17
Registered: ‎25-09-2015

Re: BBC iplayer loads on all devices but won't play video.

Does it give any error messages or anything else that might indicate what sort of problem it encounters?

Beyhive
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 44
Registered: ‎25-02-2019

Re: BBC iplayer loads on all devices but won't play video.

Hi @Durhamdad,

 

We are struggling to find your account, could you please send me username via PM?

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team