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BBC Streming problems

Community Veteran
Posts: 2,286
Thanks: 109
Fixes: 4
Registered: ‎18-02-2013

BBC Streming problems

I'm having bbc streaming problems again, i hope this isn't going to be a repeat of last year!
5 REPLIES
Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: BBC Streming problems

Same issues on iPlayer.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: BBC Streming problems

Bit of detail would help us here chaps - wired or wireless? If wireless, do you see the same issues wired? What have you tried so far? Are speed test results alright? What does the iPlayer speed test show? Is anyone else in the premises using the connection when you're trying to stream?
The more information we get, the easier it is for us to investigate. Unfortunately "X is broken" doesn't really give us anything to go on.
Community Veteran
Posts: 26,722
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Registered: ‎10-04-2007

Re: BBC Streming problems

iPlayer speed test referred to in Matt's post: http://www.bbc.co.uk/iplayer/diagnostics
jelv (a.k.a Spoon Whittler)
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Community Veteran
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: BBC Streming problems

Sorry, I can't add much to why it happened.
Speedtest.net/iPlayer speed tests were working fine. Problem was on a Samsung Smart TV (wired ethernet) and Macbook Air (AC wireless). I kept getting buffering every 20-30 secs on SD and HD iPlayer videos. Also had problems over the weekend with some Hulu streams - the adverts were pausing/buffering, although the actual streams were ok.
Community Veteran
Posts: 2,286
Thanks: 109
Fixes: 4
Registered: ‎18-02-2013

Re: BBC Streming problems

I've been having streaming and dns problems over the weekend, this could be down to poor dns again, have a read here http://community.plus.net/forum/index.php/topic,118268.msg1066788.html#msg1066788 As for my equipment, I'm streaming over a wired connection to a ps3. Also see the graph posted below which is showing dns loss at the time I was having streaming problems. I'm afraid that's all I can offer at the moment. Do you have anything else to offer in the way of info Matt which may explain my problem from your side ?
Cheers for the link jelv.
Edit: Kelly has passed info back that a server was playing up and has now been sorted. http://community.plus.net/forum/index.php/topic,118268.msg1067202.html#msg1067202