Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
BBC Streming problems
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- BBC Streming problems
BBC Streming problems
25-01-2014 8:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm having bbc streaming problems again, i hope this isn't going to be a repeat of last year!
Message 1 of 6
(2,164 Views)
5 REPLIES 5
Re: BBC Streming problems
25-01-2014 9:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Same issues on iPlayer.
Message 2 of 6
(506 Views)
Re: BBC Streming problems
27-01-2014 2:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bit of detail would help us here chaps - wired or wireless? If wireless, do you see the same issues wired? What have you tried so far? Are speed test results alright? What does the iPlayer speed test show? Is anyone else in the premises using the connection when you're trying to stream?
The more information we get, the easier it is for us to investigate. Unfortunately "X is broken" doesn't really give us anything to go on.
The more information we get, the easier it is for us to investigate. Unfortunately "X is broken" doesn't really give us anything to go on.
Message 3 of 6
(506 Views)
Re: BBC Streming problems
27-01-2014 2:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
iPlayer speed test referred to in Matt's post: http://www.bbc.co.uk/iplayer/diagnostics
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 4 of 6
(506 Views)
Re: BBC Streming problems
27-01-2014 3:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry, I can't add much to why it happened.
Speedtest.net/iPlayer speed tests were working fine. Problem was on a Samsung Smart TV (wired ethernet) and Macbook Air (AC wireless). I kept getting buffering every 20-30 secs on SD and HD iPlayer videos. Also had problems over the weekend with some Hulu streams - the adverts were pausing/buffering, although the actual streams were ok.
Speedtest.net/iPlayer speed tests were working fine. Problem was on a Samsung Smart TV (wired ethernet) and Macbook Air (AC wireless). I kept getting buffering every 20-30 secs on SD and HD iPlayer videos. Also had problems over the weekend with some Hulu streams - the adverts were pausing/buffering, although the actual streams were ok.
Message 5 of 6
(506 Views)
Re: BBC Streming problems
27-01-2014 3:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've been having streaming and dns problems over the weekend, this could be down to poor dns again, have a read here http://community.plus.net/forum/index.php/topic,118268.msg1066788.html#msg1066788 As for my equipment, I'm streaming over a wired connection to a ps3. Also see the graph posted below which is showing dns loss at the time I was having streaming problems. I'm afraid that's all I can offer at the moment. Do you have anything else to offer in the way of info Matt which may explain my problem from your side ?
Cheers for the link jelv.
Edit: Kelly has passed info back that a server was playing up and has now been sorted. http://community.plus.net/forum/index.php/topic,118268.msg1067202.html#msg1067202
Cheers for the link jelv.
Edit: Kelly has passed info back that a server was playing up and has now been sorted. http://community.plus.net/forum/index.php/topic,118268.msg1067202.html#msg1067202
Message 6 of 6
(506 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page