BB speed
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- Re: BB speed
BB speed
01-08-2011 10:59 AM
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Test results show IP for line is 135Kb/s and range to be 50 to 250
Does this indicate a BT line fault ? I can't even use Iplayer , its so slow ! The U/L speed is higher than the D/L speed that's not normal surely?
Re: BB speed
01-08-2011 11:00 AM
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Re: BB speed
01-08-2011 11:03 AM
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That's not to say that you don't have a fault. It's worth goign through plusnets fault checker anyway and getting a ticket raised for someone to look into it.
Re: BB speed
01-08-2011 11:29 AM
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DSL Connection
Link Information
Uptime: 0 days, 9:12:01
Modulation: G.992.1 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 480
Data Transferred (Sent/Received) [MB/MB]: 6,69 / 35,59
Output Power (Up/Down) [dBm]: 11,5 / 15,5
Line Attenuation (Up/Down) [dB]: 31,5 / 57,0
SN Margin (Up/Down) [dB]: 13,0 / 8,0
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 0 / 5.852
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Pick a task...
Re: BB speed
01-08-2011 11:43 AM
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Can you try the test socket
Re: BB speed
01-08-2011 12:59 PM
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DSL Connection
Link Information
Uptime: 0 days, 0:01:08
Modulation: G.992.1 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 256
Data Transferred (Sent/Received) [KB/KB]: 36,00 / 132,00
Output Power (Up/Down) [dBm]: 11,5 / 13,0
Line Attenuation (Up/Down) [dB]: 31,5 / 57,0
SN Margin (Up/Down) [dB]: 13,0 / 9,0
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Re: BB speed
01-08-2011 1:04 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: BB speed
01-08-2011 5:26 PM
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Re: BB speed
01-08-2011 5:39 PM
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By using the test socket (you can directly plug the filter in to the test socket and connect the router and if you need it a phone) it eliminates all the internal wiring - this is the point of the test socket. You need to look immediately at the router stats to see if they are improved, and then see if things are more stable when using the test socket. Note that you won't see actual improved speeds until BT raise the IP Profile which can take 3 days or more.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: BB speed
01-08-2011 11:02 PM
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Re: BB speed
01-08-2011 11:22 PM
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The "wires" come off the back of that plug, which gives you your extension cabling the dial tone.
If theres *anything* even *wires* connected, you need to remove them from the circuitry to isolate the BT side cabling, that way if theres a fault, you dont get slapped with over £100 call out fee for an engineer.
Unless im misunderstanding what you have written.
It looks to be a phoneline fault - however without isolating your internal wiring (it can degrade over time, hoovering over cables can damage them etc....... the list is endless ???)
You need to be looking at these lines:
Quote Bandwidth (Up/Down) [kbps/kbps]: 448 / 256
Line Attenuation (Up/Down) [dB]: 31,5 / 57,0
SN Margin (Up/Down) [dB]: 13,0 / 9,0
to see if those figures change, from within the test socket.
Regards
Re: BB speed
01-08-2011 11:36 PM
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Quote from: WILT I have taken a picture of the system with the face plate off if needed.
Why not post this so everyone can be sure?
Re: BB speed
01-08-2011 11:38 PM
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I reiterate, this is how the socket has always been wired by the original BT engineer !
Re: BB speed
02-08-2011 9:00 AM
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Looking at the photo I'd guess you have at least two extensions - is that correct?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: BB speed
02-08-2011 9:37 AM
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I have circled the test socket in red
Also don't use this connector (circled in blue) just fit the filter into the test socket with the router attached to it
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