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Awful since ADSL2+

paxy
Grafter
Posts: 254
Thanks: 3
Registered: ‎01-08-2007

Awful since ADSL2+

Hi
Exchange recently became ADSL2+ enabled so queue jumped to get a bit of extra speed.
Router solid at about 20Mbps. Plusnet profile 19Mbps.  Overnight (test at 5am) I am getting throughput of 14Mbps. So technically all seems fine.
However, in the peak evening my throughput is downt to 1Mbps - pretty awful when up until now I have been used to 6+ on ADSLMax.
Why am I suddenly being throttled so bad?
3 REPLIES
grudkin
Grafter
Posts: 169
Registered: ‎30-03-2009

Re: Awful since ADSL2+

It sounds like you are suffering from congestion on the current gateway rather than throttling!
Have you tried logging in to your router and then disconnecting the the current PPP session then reconnecting to see if you can connect to another gateway not suffering congestion?
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 251
Fixes: 69
Registered: ‎27-04-2007

Re: Awful since ADSL2+

Give what grudkin suggests a try first, if that doesn't shed any light on the issue then you may want to raise a fault: https://portal.plus.net/apps/kbdfaults
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
paxy
Grafter
Posts: 254
Thanks: 3
Registered: ‎01-08-2007

Re: Awful since ADSL2+

Yep, that solved it - thanks :-)