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Awaiting switch on

Quinny1
Hooked
Posts: 7
Thanks: 2
Registered: ‎28-07-2022

Awaiting switch on

As the title says.

Got a text today at 13:15 to say my service would be active by midnight. I know it is only 20:35, but I have had no further communication yet
2 REPLIES 2
jab1
Legend
Posts: 18,615
Thanks: 6,057
Fixes: 280
Registered: ‎24-02-2012

Re: Awaiting switch on

@Quinny1 - you won't get any .more. I suggest you turn the Hub on and see what happens.

John
EmilyD
Aspiring Hero
Posts: 2,032
Thanks: 315
Fixes: 117
Registered: ‎26-03-2018

Re: Awaiting switch on

Hi @Quinny1,

 

I’m so sorry for how long it’s taken to get back to you! We’re quite busy right now, so it’s taking longer than we’d usually like to get back to customers. 

 

It may take any time up to midnight on the activation date for your service to start working. Is it working now?

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team